Blue Flame
4.3(31)Colchester




About
Blue Flame is an air conditioning business in Colchester. Their profile says the company was established in 1987 and that the engineers work at both domestic and commercial scale on central heating, air conditioning and renewable heating.
Listed services cover commercial air conditioning, heat pump installation, heat pump servicing, heat pump repair, boiler repair, thermostats and heating controls, central heating installation, boiler service and power flush. The same profile adds planned maintenance, responsive call-outs and new energy-efficient installations for homes and business properties, including related plumbing or electrical components.
They describe the business as a specialist in low-carbon renewable technologies, naming air source heat pumps, solar electricity generation and solar water heating. Their profile says Blue Flame was among the first UK companies to hold MCS certification and registration, and that people deal with a specialist rather than a salesperson.
Services
- Request quote
- Request quote
Heat pump installation
- Request quote
Heat pump servicing
- Request quote
Heat pump repair
- Request quote
- Request quote
Thermostat and heating controls
- Request quote
- Request quote
Reviews
4.3
Blue Flame is often praised for reliable, thorough service and knowledgeable, courteous engineers. Reviews commonly mention high-quality installations, including air source heat pumps, central heating, boilers, solar PV and climate control, with clear communication, tidy work and minimal disruption. A small number of reviews raise concerns about inconsistent advice, heating issues, customer care and driving standards, so experiences have not been uniformly positive.
A very thorough and reliable service! I would definitely recommend this company.
I was told we could have a survey to have our boiler moved . The following week we were told they do not move boilers. What’s that about ! !
We have just had an air source heat pump installed by Blue Flame who are part of Gasway and the whole installation was undertaken to.a very high standard with no mess and minimal disruption. The team were so respectful of our property and kept us informed throughout the process from design to completion.
A perfect installation of heat pump and tank. Young engineers but knowledgeable, courteous and friendly. First class experience.
I had Louie out to fix a two year long problem with an air source heat pump. He was super thorough.. fixed the issue. Left no stone unturned. Would highly recommend him/blue flame to anyone.
Way go blueflame leave your disabled vulnerabl e customer all weekend with poor service and poor heating not a good move
Hello. I would like to say a massive, huge thank you to Sean and Allan who did a brilliant, way beyond the extra mile job at our place in CO4 today. They managed what was initially a very stressful situation incredibly well, and customer-centred. Thanks to them we can now laugh about it. many thanks again, Sean and Allan.
Driver bold as brass on phone whilst driving through Lawford and pretty close to the car in front, if he cares this little about his own safety, will he care for your property?
Very good only took half hour very perlite man good service thanks .
The person they sent to help was brilliant and there service is fantastic.
Blue flame installed a hybrid ASHP system for my house in Suffolk. The quality of the installation is high. All pipe work perfectly soldered, well planned and thought out. From the first contact to final commissioning everyone I have had contact with at blue flame have been knowledgeable, helpful, polite, skilled and patient. They had no issues working alongside the separate plumber who installed the underfloor heating, radiators and DHW system, communicating well to ensure the system as a whole worked well. The company has excellent leadership which is reflected in all staff I dealt with. Excellent all round. Will use again.
Young man very polite well dressed done a very good job very happy
Installed a 12 panel solar PV system with hot water boost and new fuse board. Exceptional communication, quality checks and professional service throughout. All of the team were friendly and helpful. System working brilliantly.
Disrespectful and argumentative!
Had a complete new installation of central heating including ASHP, cylinder, radiators and all associated plumbing and electrics. From the very start Blueflame were a pleasure to deal with, excellent communications, installation went as planned by Charlie, Connor and Jordan. The whole process was organised and overseen by James and Gary. Very professional company who delivered an excellent service at a very reasonable price. Thank you to all involved.
Our central heating system broke down. Blue flame engineer was there next morning at 8am . Really helpful and reassuring. Tonight we have a cosy warm house. Big thanks to him and to the lady who booked the appointment. Very satisfied and grateful.
Blueflame have installed climate control for us and we couldn't be happier with the service. The engineers were polite, professional in their work and tidy! I have also had general boiler maintenance and servicing carried out over the years. Highly Recommend
Not very good..heating was not working came out and got it working and now not working right..
Very efficient.
Blue Flame (Colchester) fitted a ' Air Source Heat Pump' heating system.
We had a new oil boiler, cylinder & replacement of all radiators & associated work carried out by this company. Although there were minor challenges during the work, we are extremely pleased that we used Blue Flame. We had a named director who priced the work & arranged all engineers, with excellent communication throughout the process. Very good value when you take the entire process & customer after care into consideration. We would have no hesitation in recommending Blue Flame.
I can't vouch for their service, but I can say one of their van drivers is an absolute tool. Overtaking 30mph traffic when there are school children around in the morning - just to get 1 car ahead - is dangerous for all road users. Slow down!
I have always found this company to be reliable and extremely efficient, their customer service is excellent
We had a boiler installed by this company 5 months ago and were very impressed by the professionalism of the company. We have recently had a problem with the programmer and the company responded very quickly and did everything they could to deal with this. All our dealings with Blue Flame have been first class and we cannot speak highly enough of all the staff. Would thoroughly recommend this company.
Area
Opening times
- Monday
- 9:00 AM – 5:00 PM
- Tuesday
- 9:00 AM – 5:00 PM
- Wednesday
- 9:00 AM – 5:00 PM
- Thursday
- 9:00 AM – 5:00 PM
- Friday
- 9:00 AM – 5:00 PM
- Saturday
- Closed
- Sunday
- Closed
Additional information
- Gas engineer, Plumber
Other air conditioning engineers nearby
Also available in Colchester
Is this your business?
Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.






