Dore Woodman Ltd

Used this firm to install heat pump a few years ago. System working without issue and had service visit today. Price was reasonable and Luke who came out was knowledgeable and polite. Even adjusted the heat curve to increase efficiency of the system. So far can't fault the service .

We have been delighted with Dore Woodman’s excellent service, concerning both the installation and maintenance of our ASHP system. They have always been punctual, professional, and friendly. Their serviceman Luke has been particularly helpful. We always appreciate how informative he is educating us about the ASHP system when he comes for the annual service.

I've left a string of reviews around the 21d network to thank everyone for their help in our ASHP installation. Though the job was in Norwich, it wouldn't have come together without Ben at Dore Woodman. Thanks so much mate!

I highly recommend Dore Woodman. The design matched our brief; the initial installation was fantastic and we have just had our third annual service with no issues in between. The people are great and the house is warm and efficient.

These guys have been first class from start to the yearly check up, couldn’t recommend more

Very professional installation & excellent after-service.

I cannot rate Dore Woodman higher. I had a complete refurb and Dore Woodman handled the installation of heat pump, solar panels, and underfloor. Everything delivered on time and on quote and it all works brilliantly. Couldn't be happier.

Luke and all of Dore Woodman could not have been more professional or attentive throughout our fairly complex ASHP install and commissioning . Delighted with everything. Andrew.

Professional, conscientious and knowledgeable to a tee. Solar and batteries install by guys I couldn’t recommend more highly.

Reliable & on time

Jason, Josh, Luke, Barry, Sasha and the whole DoreWoodman team are a pleasure to work with. They continue to be really helpful and do an excellent job both with installation and follow up. I highly recommend, Thanks, Giles

Dorie woodman supplied and fitted our Valiant ASHP as part of our new build house. Everything from customer service, through to installation and servicing has been exceptionally good. I would without hesitation recommend their services if you're looking to get one installed.

Jason and his team were really helpful with both the planning and execution of our project. Throughout they were always available and clear in explaining what they were doing. We're very pleased with the final result and the aftercare has also been really good.

Very happy with the installation of our solar panels. Everything was left clean & tidy & all our questions were answered with great patience! Would recommend!

We chose Dore Woodman for our heat pump and underfloor heating installation after speaking with 4 other suppliers. Of everyone we spoke with, the Dore Woodman staff were clearly the most knowledgeable, and the most willing to have a conversation about the specifics of the system we wanted to design, especially as we were interested in design choices to maximise efficiency. During installation and commissioning, the Dore Woodman staff were on time, conscientious about making sure that all their work was done properly, and always willing to be curious and solve problems collaboratively with us and our builders as they came up. We've now been through our first winter with their system, which performed flawlessly, and made for a very comfortable house. If you have a heat pump or underfloor heating need, I can't recommend Dore Woodman strongly enough!

Heat Pumps supremos! We asked Dore Woodman to replace a gas boiler with an ASHP in our new build house. They are a plumbing company which actually understands heat pumps: most don't. Whether ground- or air-sourced, a heat pump requires a very level of knowledge and experience to be installed correectly and operating efficiently. The horror stories which we read in the press are usually due to poor installation. Jason, Josh, Alison and the DW team know how to do the job properly and have been prepared to spend time to ensure the best possible economy. There are a couple of small issues to resolve, but I'm confident DW will do this. I am very happy to recommend Dore Woodman: professional, courteous, tidy, efficient & on-time.

Air source heat pump and associated wet system were installed by Dore Woodman in February 2023. Previously our house had been heated by electric storage radiators and water heated via immersion cylinder. Right from the beginning of the process to the fully completed installation, it was a pleasure to deal with this company. Refreshingly, all email and phone enquiries were answered and dealt with within a few hours, unlike other companies that keep you dangling for days. The engineers and installers were first rate, always polite, on time, tidy, friendly and professional. Even though it was a complicated installation necessitating the clearing of rooms and lifting of floors, we were never left without a tidy, warm and comfortable place to relax each evening. I’ve left reviewing the installation for 3 months just in case there were any niggles that came up after the process, but I’m pleased to say that there aren’t any! We are very pleased with our new heating system and would urge others to contact Dore Woodman for a first rate service.

I we moved into a village which has no mains gas supply and the options to heat your house are electricity, lpg or oil. The house we purchased had oil and it never sat well with me; despite it being stored in a modern plastic tank, I would catch the smell and hated having the anxiety surrounding price and worse, running out in the middle of winter when snow hit and tankers couldn't get through (2018 anyone?) but worse than all of this, just the environmental impact of burning oil. Keen to move to a more sustainable fuel source and reduce our CO2 output I began to look at alternatives. Air source and ground source heat pumps seemed to be the way forward and after several different quotes and companies visiting, DW came over and we met Jason who was as enthusiastic about heat pumps and the environment as we were and more, he took the time to explain what would work for the house and what would not. The house is quite large and so we landed on The aroTHERM plus air-to-water heat pump 12kWwhich is a big unit but does the job. The installation took just under a week, we didn't have to change our radiators, we upsized one and added a second into the lounge but that was it. Old oil decommissioned and a shiny new system was installed with some of the tidiest pipework I've ever seen (shame it has to he lagged it looked like art) and i am pleased to say, two winters in and no we haven't died of frostbite. The system did fail, but that was down to a manufacturing defect and Jason and the crew were all over it until it was fixed. So why so long to write a review - well where the oil tank used to be, there is now a greenhouse that is currently growing bedding plants and a few veggies, only it's taken a bit of time to get designed and built. Where there used to be an environmental hazard, now there is life. Is a heat pump the answer to your needs? No idea, sorry; it was for me and it ticked all the right ethical reasons for installing one. Is DW the best in the business? Again, I can't answer but I can say from my experience that you would be hard-pressed to find another company that will tell you through a system reset when you've got no hot water at 2200 in the evening or first thing in the morning. Jason and the team are great, they've embraced the desire to change the way we use heat and want to help you save your planet.

Jason and his team did a great job replacing our gas boiler with an air source heat pump. The install needed quite a lot of work, so there was some unavoidable disruption but they did everything to keep it to a minimum. When I had follow up questions or there were minor snags to fix, they responded super quickly. The system is now running very well. I'd definitely recommend them.

We had a air pump heating system installed this week. I just want to say how impressed I have been with the professionalism, efficiency and workmanship of this company. We are delighted with our heating system. Thank you