R Thorpe Heating and Plumbing Ltd

Rob and Jack installed our new combi boiler into a new location upstairs before our kitchen refurbishment began. The communication was excellent from the initial visit to scope out the work through to completion. They were spotless throughout their work here aswell! We're extremely happy with the new boiler and would certainly use again for any plumbing needs!

Great service, really tidy and kept in touch with us throughout.

We moved home recently and contacted Rob regarding changing the plumbing in the utility room, servicing the boiler and stopping a leak in a showerhead. Rob and Jack were quick to come round and confirm that the pipework could be resited and completed the works ahead of schedule. A friend of ours in the trade said he had never seen such neat pipework. The boiler was serviced without any issues. This left the leaking showerhead. It should have been a simple matter of changing a valve in the cartridge. Despite hours of contact with Rob, the manufacturer and the dealership couldn't get their act together to supply the correct part, and even went as far as to say it wasn't theirs. Rob, however, was not going to let it beat him. It took a while but he found a solution to the problem and we now have a showerhead as good as new, saving us a considerable amount of money. Rob and Jack are really pleasant plumbers to have around, polite and trustworthy, and most importantly excellent workmen. I would recommend them to anyone.

Rob serviced our old gas boiler efficiently and safely. He was neat and tidy. As it is coming to the end of its life, he explained the future options to me as well but there was no pressure to buy. Having someone you feel comfortable with working in your home is vital, and I will trust Rob with all my plumbing requirements from hereon.

Great service from Rob and Jack. They changed an unvented cylinder which had failed after 20yrs. The job was a bit fiddly but they installed the new cylinder and adjusted the pipework to accommodate. They also came back to sort out a noisy valve. We couldn't have asked for better service, and the communication throughout was great. Five star service and highly recommended.

Swift response, very professional and helpful!

Had an issue with my outside tap which was leaking into my garage. Rob came out the next day and despite the job being more complex than we initially thought, he sorted the leak and replaced a section of pipework to a high standard. Very pleased with the work carried out.

Brilliant service! We had a leaking boiler and Rob was quick to respond and solve the issue. Highly recommend.

Great service, quality and attention to detail. Highly recommend.

Rob and his team are brilliant at what they do. They are very professional and clean. Have used them many times at my own property and my parents ,highly recommend and wouldn't use anyone else for any heating or plumbing jobs

Rob fixed my boiler and had it serviced at the same time. He is very professional, knowledgeable and efficient. Highly recommended 👍

I’ve had the pleasure of having works carried out by Rob and his team multiple times. Rob is diligent and carries out his works to the highest possible standards . Great communication, extremely reasonably priced for the high quality of work would not hesitate to recommend

Fast, honest, reliable, professional, brilliant communicator. I won’t use anyone else! Every time, any plumbing issue Rob has sorted it for me and helped me understand everything about the issue too. So happy would highly recommend.

The best. Always top quality work. Efficient and communication is on point. Thanks again Rob!

Had a number of smaller fiddly jobs required in house reno. Jack was tidy and efficient, finished all jobs within a day. Fair price quoted and a quick and quality job done. Recommended.

Professional, polite, respectful. New boiler installed and system revamped quickly and with minimum disruption. Site left clean and Tidy. Would recommend without hesitation.

From placing the call, to being given a price and getting the work done Rob and his team delivered a fantastic service, highly recommended.

Rob and his team are really professional They arrive in time and do what they say they will do They leave the site clean and tidy All the team are easy and pleasant to approach and talk to about your plumbing issues

Rob and the team have done lots of work for me over the years, planned and emergency, and it's always been top quality, professional and fast.

Rob and his associate were on time , polite professional and efficient. Communication was excellent throughout the service visit and they left the area clean and tidy . Gas safety Certificate issued by email before they left . Highly recommend them with confidence.

Rob and his team were brilliant! Really got us out of a bind with the removal of a radiator ahead of our loft conversion and maintenance on our heating system. We'll definitely use these guys again for any future work. Thanks Rob! Top work!

During the evening we lost all heating and hot water. I text the mobile number listed on R. Thorpe’s web site. Despite the time of the evening I received a prompt reply stating that they would visit our property the following day. At the time stated they turned up and diligently worked through the problem. A couple of hours later we had warmth and hot water. You can say something good or bad about your experience of a company in our case I would highly recommend R. Thorpe Heating and Plumbing.

Rob is very professional and friendly, he only used less than an hour to solve many of the issues of our old boiler, highly recommend! We will definitely use their service again.

Disaster struck with the boiler just before I went away which is typical. Rob provided immediate advice on the phone which allowed me to go away with confidence before arranging a time and date for him to attend and fix the problem when I got back. Brilliant job, clean, tidy, friendly and very reasonable, definitely recommend.

Having been recommended to Rob for my heating repairs a few years ago, I've always been in contact with him since for anything regarding my heating and plumbing issues. Robs communication is great, him and his guys are friendly and professional, they do the job when they say they're going to do it and to a great standard, first time. Everything you want from a heating and plumbing engineer.