Appliance Repairman Servicing

4.6(9)Colchester

About

Washing machine repair, dishwasher repair, and oven and cooker repair are the jobs Appliance Repairman Servicing lists, together with appliance repairs and replacements. The work is domestic, and they describe it as guaranteed. Colchester is their town.

Founder Richard Saupe started Appliance Repairman Ltd after a washing machine repair left him unsure of the fault. Part of that call-out charge depended on how far the engineer had travelled from his previous job. He was willing to pay for skilled work. What bothered him was not knowing what the visit would cost, what the charge covered, or whether the engineer would be able to help.

Once he began repairing appliances himself, the aim changed. He concentrated on learning the job properly, invested in good diagnostic equipment, and stocked his van with the parts most likely to be needed. The point was to arrive prepared and complete as many repairs as possible on the first visit. He now works alongside Paul. They find the actual fault, explain the options, and tell customers honestly when replacing an appliance would make more sense than repairing it.

If the same fault returns, or if they missed something, they come back and put it right. There is no repeat labour charge for 12 months, and the customer pays only for additional parts. With more than 50,000 repairs completed, the principle is still the same: arrive prepared, give a straight answer, and do the job properly.

Services

Reviews

4.6

Appliance Repairman Servicing is valued for prompt, friendly and knowledgeable appliance repairs at reasonable prices. Reviews mention cooker heating elements, washing machine pumps and microwave repairs, with engineers described as efficient, professional and willing to offer useful advice. Most experiences highlight reliable service and good communication, although one customer reported delays and difficulty sourcing spare parts.

siobhan B.Dec 2025 · Google

A good reliable company, came within an hour to fix the heating element on my cooker a few days before Christmas. Good pricing and helpful a job well done- I would highly recommend. Thanks again.

john S.Oct 2025 · Google

This is a very busy organization. You can therefore imagine my surprise when I phoned one Wednesday morning to be told that they could have an engineer with us sometime after midday. Paul arrived at 2:0pm and quickly diagnosed that the pump had failed on our Bosch Exxcel 7 washing machine. Understandably he did not have a new replacement part with him. He departed stating that he would be back on Friday(two days later) with a new pump, sometime after 2:00pm. He duly arrived at teatime on Friday and within an hour had not only completed the job but had also rectified some faulty workmanship left by a previous repairer. All of this was done for a very reasonable charge. In future whenever we require attention to any of our domestic appliances “Appliance Repairman” will be our first port of call.

rob M.Nov 2024 · Google

Richard repaired my Gaggenau Microwave and restored my faith in the local tradesperson. The big corps wouldn’t even attempt to fix this without significant cash and risk. Richard was accommodating, precise and great value. Can’t speak highly enough of his work. Saved me hundreds, if not thousands, stopped a microwave going to landfill and kept our money in our local community.

John G.Sept 2023 · Google

The engineer, who was very pleasant, arrived early which was very helpful and carried out the repair very quickly and efficiently at very reasonable cost. He also provided some very useful general advice with regard to washing machines and their care. Outstanding service. Thank you.

Ting T.Feb 2021 · Google

The main guy Richard was helpful but his engineer were just terrible. After the first visit he never got back to us I had to chase him up eventually and then was told couldn’t get the spare parts. All this time wasted I could have had someone else.