Thames Valley Service

Always had a great service, very knowledgeable and reasonable price.

Dave visited us to fix our Neff oven. The fan oven heating element had blown and there are 5 different elements in the Neff range. Dave had 4 types with him but not ours. So, part was ordered and couple of days later he was back, part fitted and the job all done. Dave is now my "go to" person should any of our appliances fail again, and I'll be recommending to friends and family. Great service, very reasonable prices, friendly, courteous and helpful.

Very happy with the service received from Dave. Professional and friendly will definitely use again if needed and would gladly recommend. 👍👍

Called this morning, he managed to come and look at faulty washer as was in the area. Diagnosed quickly, fixed it. He definitely knows what he was doing.

Our washing machine had been playing up for a few weeks and I wasn't entirely sure what was wrong. Dave diagnosed the fault in a few minutes and was able to clearly demonstrate exactly what was wrong so we could order parts - impressive diagnostic skills. As soon as the parts were ready Dave came over and repaired the machine. He completed the fixes quickly and confidently, a pro in action. After the repair he took apart the broken bits and showed us how it had all gone wrong. A fantastic speedy service for a great price, many thanks.

Mended both my appliances quickly and efficiently

David is really helpful and in the past two years installed a new oven and fixed a broken vacuum cleaner for me. Always responds to calls and has very reasonable rates.

Excellent service from Dave at a very reasonable price. Arrived just 4 hours after my telephone call. He even fixed our oven door at no extra cost!

Fantastic repair, ultra efficient, informative, friendly and extremely good price, I will only use Dave from now on.

Highly recommend David was extremely helpful

Good service. Dave came out to check my tumble dryer, identified the issue, ordered the parts and fitted a week later. All for a reasonable cost. Will use again if I have problems with my appliances.

Great service without the fuss. Good value, as well. Did a repair for us that lots of other providers weren't able to.

fixed my oven in 24 hours, paid the price quoted, reasonable rate and perfect and fast service

Washing machine stopped spinning. Within an hour of calling (on a Saturday) David was on-site and it was fixed. Great price. Super service. Call this guy 👆👍

David was highly professional and knowledgeable. He knows his washing machines inside out. He provided fantastic service and a very reasonable price. Can't thank him enough. I would highly recommend him.

Well done Dave great service and a affordable price I recommend this company to anyone won’t hesitate to use them again

Totally brilliant advice from David. I called as a had a problem with my Samsung washing machine during spin cycle. He advised me to check filter first, i did and it resolved the problem...thus doing himself out of a call out. Clearly obvious advice, but David gave it and i will now make sure TVS will be my go-to on any appliance problems i have. Many others would have just taken the call out charge and done nothing but emptied the filter. BRAVO David.......Not many around like you!

Honest reliable and they know washing machines inside out. Brilliant! 👍

Really impressed with the service. My washer dryer was fixed within the same day

A big thank you to Dave for stopping us make a huge mistake in installing our new washing machine. We will definitely use him for any problems with appliances we have in the future. Great service.

Fast and friendly !

What a brilliant service. Friendly, helpful and saved me wasting money. Sorted out my cooker in no time at all and advised me on the new hob. Will certainly use his services again and recommend to everyone to use Dave.

David made an appointment with me for Friday 14 June, didn't turn up - no message and haven't heard anything since. Disappointed with their service!

Good old customer based service. Called this morning regarding my washing machine which was not draining (only just over 2 years old). Dave asked me few questions over the phone and reassured me that it can be fixed and I do not need to spend £300 for a new washing machine. Only £50 including VAT for call charges - came over early afternoon and found the fault. Ordered spare part and came back this evening to fix it so I would not be without my washing machine for too long. So happy I called him. Saved me loads of money and showed me exactly what was wrong with my machine. He will be my go to guy anytime one of my kitchen appliances will break. Excellent service - one happy customer.

Great same-day service. David instantly knew the problem with my washing machine and fixed it. Courteous too.

Appointment booked, no one showed up. Called after 40 mins, no answer but received a message saying they'd call back, which they didn't.

Called David on Bank Holiday Monday, he answered personally and said he could get to us the next day. He arrived as promised, tried to repair the washing machine found main control panel blown so not repairable, charged minimum call out which was very acceptable. He even gave us a machine that he had on his van to dispose off which we have managed to use (very noisy bearing) to do our washing until our new machine arrives next week. I highly recommend David, he is very trustworthy and offers good value for money.

Rubbish and very poor service no one the time and said that will come and after long waiting just refused to come 😡😡

Look no further. David came out to fix my washing machine and the service and customer service that he provides is fantastic.

Came out the same day and repaired on the spot. Very reasonable price and reliable. Would definitely recommend!

Brilliant service, made an emergency call at 8:30 on Christmas Day and our oven was repaired by 10:30. And the cost was no more (I think) than a normal week day. Very professional, friendly service, and highly recommended.

Rang David last night as our washing machine had broken , he was here this morning to fix it . Very helpful and professional

I texted at 4.45pm one evening, with a faulty element; Dave contacted me back right away; he had several spare elements in his van and my washing machine was fixed by 9.30am the next morning. Fantastic service.