Ray Baker of Academy Remedial Surveyors

I was delighted with the service from Jenny and Ray and very pleased I chose this company. Prompt, thorough, credible and very accommodating of my priorities for the property.

Ray and Jenny were great when we needed a damp and timber survey for our mortgage application at short notice. We enquired on the Monday, had the survey on Wednesday and the report by Friday. The report contained no nonsense about expensive chemical injections and the recommendations and costings were comprehensive.

Had a really good experience with Ray. He provided a very detailed survey clearly outlining what should happen and why. I liked the ability to call him afterwards to ask some follow-up questions.

Had a fantastic experience with Jenny (office) and Jeff (surveyor). Jenny was incredibly patient and helpful arranging the damp survey and Jeff's report was thoroughly and detailed, providing some indicative costs for remediation which was very helpful. Jeff also had a follow up call and email to answer further questions I had, explaining things in a clear and simple way. They were reasonably priced and shared the report quickly after the survey. I'd use them again if I needed another survey.

This company surveyor was rude and didn't had a professional conduct of attitude at all. This person felt free to knock on my door at 08:00 am when this service was booked form 09:00 to 10:00 o'clock am. I will up with him ringing harshly on my door bell with no respect and consideration. At his arrival I had to ask this person to respect my house and remove his shoes and 2 minutes later after going to my garden he comes inside my house with shoes again and felt free to walk again all over the house with his shoes on. He have placed his work metal suit case on top of our bed and have walked into our room and walked over or bedroom carpet with his shoes on, when I ask him again to take his shoes he insolently said he have finished to survey wile talking stepping with his dirty shoes on our bedroom carpet and that he was on his way out not showing any respect and consideration. This person came here instructed by my letting agents that have miss lead and scammed my from begging of my tenancy and he made sure to do everything in a malicious way. I don't trust their work and their survey and I don't accept or agree with their horrible professional attitude. I will be reporting this today to trading standards.