Southampton Drains24
4.9(33)Belbins
Services
Reviews
4.9
Southampton Drains24 is frequently praised for prompt, professional help with blocked drains, overflows, recurring drainage problems and inspections. Reviews highlight clear explanations, efficient workmanship and tidy results, with Oliver, Dillon and Lon mentioned for their calm, friendly service; one review raises concerns about pricing, invoicing and payment follow-up.
Would 100% recommend avoiding this company. The first thing to note is that at least roughly 12 of the 31 reviews on Google for this company are fake. You can tell because they all start with the phrase "XXX attended after XXX", or "XXX carried out XXX after XXX", and they all have perfect grammar and spelling. This company unblocked a shower drain for one of my tenants. I have no problem with the service provided. The company forgot to ask for payment, so I contacted them to remind them I hadn't paid yet. When they got back to me after a few days, they told me it would be £260. I said this seemed expensive for a simple non-emergency shower drain unblocking job and asked for an invoice that broke down what work was done (I wasn't there at the time). At this point they immediately threw a hissy-fit (see image attached) and suddenly slashed the price to £130. They were hesitant to send an invoice at first but eventually they did. Not sure why as this is standard practice for any business. I was not going to write this review but then I got a message from them hounding me for payment the day after receiving the invoice, which I thought was really unprofessional. Usually any decent business will give you at least 14 days to pay for a service after receiving an invoice. They then re-sent me the exact same invoice one day after sending the first one, as if to say "hurry up and pay us"! After writing this review, they offered to refund the £130 if I took this review down...
Dillon attended our property after a blocked outside drain caused water to back up near the garden. He quickly identified the issue, cleared the blockage thoroughly, and checked the entire drainage system before leaving. Very professional, friendly, and efficient service that we would happily recommend.
Oliver attended our property after repeated drainage issues in the kitchen and utility room. He carried out a thorough clean, removed the blockage completely, and checked the full system afterwards. Very professional, polite, and efficient throughout the visit. Excellent service from start to finish.
Oliver attended after our kitchen drain became completely blocked without warning. He quickly located the issue, cleared the blockage thoroughly, and checked the entire system afterwards. Very polite, professional, and efficient throughout the visit. We were extremely pleased with the quality of service provided.
Oliver attended our property after repeated drain blockages had become a real problem. He quickly identified the issue, carried out a thorough clean, and repaired a damaged section of pipework. Everything was explained clearly, and the service was professional from start to finish.
Lon carried out a detailed drain inspection and cleaning service after recurring drainage issues at our property. He identified the underlying cause quickly and resolved it efficiently. Excellent communication, tidy workmanship, and very dependable service.
Lon attended to a blocked drain that had been causing problems for weeks. He cleared it completely and made sure the system was running smoothly again. Very polite, efficient, and professional throughout the visit.
Oliver attended quickly when our drain backed up without warning. He handled the situation calmly, cleared the blockage, and made sure everything was flowing correctly. Very professional and easy to deal with. Excellent service all round.
We contacted Southampton Drains24 to undertake a drainage survey of a property we were purchasing. Oliver was very helpful and arranged for a team to attend the property quickly to avoid delays to our purchase.
Oliver cleared a blocked outside drain quickly and efficiently. Polite, professional service with no mess left behind. Very impressed.
Dillon attended an emergency drainage issue promptly and fixed it without fuss. Calm, professional service during a stressful situation.
Dillon came out for an emergency call when our kitchen drain overflowed unexpectedly. He arrived promptly, worked efficiently, and ensured everything was flowing correctly before leaving. Calm, friendly, and very capable — exactly what you want in a stressful situation.
Dillon attended an emergency overflow late in the evening. He stayed calm, worked efficiently, and fixed the problem quickly. Excellent service when we really needed it.
Oliver handled a major root removal at our commercial property. He was punctual, organized, and even provided a camera report afterward. Excellent, trustworthy service all around.
Had a problem with a clog drain. Oliver showed up quickly within an hour. Resolved the issue. Great quick reliable service. Would highly recommend them.
He arrived promptly and managed to clear the blockage very quickly. I would recommend them. I was pleased with the service and the price.
Lon is great to work with. Very thorough in checking sewer during inspection and explaining things simply so the buyer can understand easily. Highly recommended!
Great experience. Got our drain back flowing good as new in no time. Highly recommended!
Great service and quick response time!
Fast, reliable, polite, would recommend
I called Oli at Southampton drains24 to fix an ongoing issue I’ve been having at one of my properties. Once meeting him on site he was able to explain the issue, sort me a quote and get the problem solved quickly. Fair price, honest and reliable will be using him going forward 👍
Best family run drainage business in Southampton.
Excellent service thank yoh Lon
These guys came out promptly, discussed rates in full prior to arrival and got the job done within n hour despite sewage being all across my garden, highly recomended
Fast reliable and affordable
Great bunch of hard working and reliable lads 🙏🏽
Top service as always! Highly recommend 👌🏼
Had to call out Southampton Drains24 at short notice and they could not of been more helpful for my family arrived fast and so professional and helpful sorted the issue out and top guys that carried out the works highly recommended
Area
Opening times
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Additional information
- Plumber
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