Mark

Really pleased with my new air conditioning installed into my bedroom by Sam. A neat, well priced installation works amazing. Would recommend.

Sam came and fixed my bathroom sink, very professional and polite! Excellent service nothing was a problem attitude, great value for money, would defo recommend Mark Thompson Leeds Ltd for all plumbing work.

Great service !

Sam installed two new boilers at my property and did a first class job, they have also completed boiler servicing and bathroom and plumbing related repairs every time they have done a great job.

I highly recommend Sam. He is professional, on time and his service is second to none. He services my boiler every year, has fitted thermostats and previously a bathroom. All to a high level of exceptional workmanship. Thank you.

Sam and the team have just finished installing two air conditioning units and fitted a bathroom in a new extension. Sam has been fantastic to work with; very knowledgable and professional throughout the process. Sam talked us through the air conditioning units, what would work best for our needs and fitted them efficiently when we were ready for the install. He showed me how to use all of the functions once installed. The bathroom fit was also completed to a very high standard, we’re really happy with the service the team provided and the end result. Great job Sam, Harry and Rio!

Thanks Sam for another great job and for coming out so quickly to get the job done. Your attention to detail and knowledge of latest regulations is brilliant. 👍😄

Really brilliant job by Harry & Rio, would highly recommend them. We had a new boiler fitted and 6 radiators replaced. They ensured it was all done cleanly and efficiently and tested & talked us through it all before they left. Excellent, thank-you.

Great experience with our recent air conditioning installation in our Cafe, Yorkshire Crust. Sam was very tidy with the installation also well priced. Very impressed would recommend.

The engineer turned up at arranged time slot. Did the job in a clean and tidy manner. Would have no hesitation in recommending these guys.

Had a great experience with this company installed air condition unit in my bedroom very neat and efficient well pleased.

Excellent service from Mark Thompson’s business to service my Worcester boiler. Elliott was extremely efficient and professional carrying out the work in every respect. I would recommend Elliott and Mark Thompson without hesitation. Thank you so much!

Just had our ensuite and cloakroom refurbished by Mark Tompson (Leeds) Ltd. A huge thanks to Sam, Harry and Rio for their excellent work. The care and attention afforded this work has been exemplary from start to finish, which also included ensuring everywhere was left clean and tidy at the end of each day. We would highly recommend.

Came same day to fix a boiler problem we had, explained the problems found and fixed the problem for us. Good communication and professional service, left everything clean and tidy. Would definitely recommmend.

Sam came to fit a towel rail in our new home. He did an amazing job and was in and out in no time, great service! We love it, Thank you ☺️

Sam was very responsive to my initial communication, quick to come round and equally quick to diagnose the problem and fix it. Would definitely recommend. Thanks Sam much appreciated and hopefully see you again soon for a new combi boiler install👌🏻

Sam Thompson was recommended by our trusted builder Homelandbuild Ltd to install in our extension a walk in shower, comfort height toilet, Worcester Greenstar 8000+ Combi boiler and replace a stop tap. He is a serious and conscientious youngman who takes pride in his work. Sam was always punctual and hard working. We would highly recommend Sam and will definitely ask him to service the boiler and do any further plumbing work we may need. Lynn Blackwood 22/05/2026

Elliott who works for mark was really thorough and professional it's 1st time I have used mark for a boiler service it won't be the last would totally recommend him great business

I’ve been using Mark and his team for over seven years, and they’ve consistently delivered outstanding service on every job. Over the years they’ve carried out a range of work for me, including a full boiler installation, fitting a new expansion vessel, a complete system clean using the Magnacleanse, and regular annual servicing. From the first point of contact through to the final appointment, everything has always been handled exceptionally well. Mark explains each stage of the work clearly, so I always know exactly what’s being done and why. Every plumber I’ve met from his team has been polite, punctual, and highly professional. They work to a very high standard and always leave the workspace clean, tidy, and safe. If you’re looking for reliable plumbing services — whether it’s a small repair or a larger installation — I would highly recommend Mark and his team. I’ve been a happy customer from day one, and I’ll continue to use their services for years to come.

Had mark round to repair a leaking pipe on the boiler, very quick response fixed the leak straight away and left everything clean and tidy. Would highly recommend.

Boiler repair. Mark did a great job at getting our boiler back on. Arrived when he said he would and the price was fair. Would recommend

I rang Mark when my boiler suddenly stopped working, and he was brilliant. He quickly organised for Sam to come round later that same day. Sam arrived on time, was friendly and professional, and got straight to work. He diagnosed the problem quickly, explained what needed doing, and had the boiler fixed and running again in no time. Everything was left clean and tidy afterwards, and the pricing was fair for an emergency call-out. Highly recommend their service and will definitely use them again.

We had an emergency plumbing issue at home while I was alone with my baby, and the response was incredible from start to finish. The plumber arrived quickly, was calm, professional, and very understanding of the stress we were under. He explained everything clearly, fixed the problem efficiently, and made sure everything was safe before leaving. It was such a relief to have someone reliable and respectful during a difficult situation. I’m extremely grateful for the fast service and would highly recommend them to anyone needing an emergency plumber.

I have just had a replacement boiler fitted by Mark Thompson Leeds Ltd. Rio & Harry arrived just aftet 8am, the boiler was fitted and up and running by early afternoon. The work was carried out to a very high standard, everything was left clean and tidy. The cost was much better than the larger companies, and the boiler came with a 10 year warranty, rather than 5 quoted by the others. I would definitely recommend this company.

Great service, great communication, couldn't recommend these lads enough. They fitted my boiler 2 years ago and I've had zero problems since.

Prompt, knowledgeable, helpful and friendly for regular annual boiler service.

Following the failure of our ageing oil boiler I was recommended to Mark Thompson (Leeds) Ltd. They attended to assess what was required on Tuesday and sent a quote that day which I accepted. By Thursday a new boiler had been supplied fitted and was up and running. I cannot speak highly enough of this company. It has been an absolute pleasure to deal with such an efficient and professional organisation. The engineers who installed the new boiler were knowledgeable,hard working and extremely courteous and a site visit during installation from Mark Thompson himself served to emphasise the importance this company attaches to customer satisfaction. If I could give them 6 stars I would.I recommend them without hesitation. They will not disappoint.

Called on Friday afternoon with a boiler issue and someone was out Monday morning. Sam managed to get everything sorted for me there and then, answered all my questions and gave me advice about options for new boilers Vs fixing it Vs other tweaks that might make it work better - no pressure to get a new one or upsell me, just gave options and respected my choice. I went through British Gas first and they didn't help at all, these guys were much better, will be using them in future and supporting local!

Mark Thompson Ltd were absolutely amazing. I had full central heating installed with removal of the exisiting hot water tank and electric radiators. Everyone I dealt with was knowledgable friendly and pleasant. Mark who did the initial visit and quote was professional and friendly and got me the quote in great time. Sam who booked it and was then main contact was always available for questions, approachable and flexible to making changes in the plan and discussing options. Both fitters Rio and Harry were brilliant. They were polite and courtious, very respectful of the house, they cleaned as they went and always left the rooms in a safe and tidy way. They handled the extra difficult of having to work around indoor cats good naturely. What could have been a very stressful time was made easy by all the lads - very happy with how fast they worked and that full explanations and guidance were given every step of the way. I will be using them again and would definately recommend them.

We recently had our oil boiler fail and needed a new one. I rang round 3 or 4 companies for a quote and settled on Mark Thompson Leeds to carry out the works. I’m very glad I did. It’s a rare thing these days to find helpful, willing and trustworthy contractors. I found Sam to be extremely helpful when coming out for a quote, communicating properly about expectations of timing for carrying out the work and during the installation. Sam and Rio came and fitted the boiler, which is outside. When there was a problem that the system wasn’t holding pressure, they worked for a long time trying to solve the issue but it turned out to be a burst pipe buried underground in concrete. They worked with our builder to enable him to dig up the ground in the right location and came out very quickly once the broken pipe had been uncovered to repair it and get the system up and running. We had no heating for 2 weeks over a very cold spell but now have a lovely warm house again, thanks to Sam & Rio. They were also very tidy! Which is always nice. I will be definitely using this company for our servicing and have hopefully got them a new customer with my neighbour.

On the 18th of Feb we were having serious trouble with our central heating boiler so I spoke to Sam at Mark Thompson’s Leeds, who was absolutely brilliant and has a great attitude to problems and he said he’d send Elliot his heating engineer round within the hour. Eliot was there in 40 mins he was very polite and professional, and quickly ascertained that due to its age (installed in 2009) it now needed a lot of parts and showed me in detail what was wrong. I decided commercially, rather than invest in repairing the boiler, and potentially have further costly repairs anytime in the future, to replace it with with a brand new one with better efficiency and more importantly, a 10 year warranty by the manufacturer. Sam ordered the new boiler there and then and on the 19th of Feb Harry who was just great again very polite and tidy came at 8am prompt and removed the old boiler and installed the new one within the day with Zero issues. He even had to replace the original thermostat remote controls with a new one as it wasn’t compatible due to its age with the new boiler, not an issue for Harry, all part of the service he said! I cannot recommend Mark Thompson (Leeds) highly enough. So if your looking for a professional Heating & Plumbing Company with great experienced employees that are polite and trustworthy and tidy, then this is the Company you need for a 10/10 service and result. Well done Sam Elliott and Harry 🤝

Harry and Rio provided an excellent efficient service from start to finish. I would recommend this company to anybody

Mark’s team did a superb job fitting out our bathroom. Every stage was very well communicated and managed. We’re really happy with the end results and how everything came together!

Very professional outfit. Would highly recommend.

Very quick and professional job from start to finish. Would recommend to anybody 👍🏻

Contacted Sam from Mark Thompson over the weekend with a problem with my thermostat. He was able to replace this really quickly and even programmed the heating for me! Excellent service, thank you

We recently had our boiler replaced, water tanks removed and hive installed and we couldn't be more pleased with the service of Mark and his team. Harry did all the manual work and was extremely efficient, punctual and tidy! There was a slight issue with our water pressure and Harry gave a very clear explanation that we had to contact Yorkshire Water, and figured out a workaround so we could get the heating up and running! Mark even called and checked in several times to explain and ask for updates on how YW were solving the problem, which we found a nice touch. Once that was rectified, Harry came out again to finished the installation and again was punctual, personable and extremely efficient. We couldn't be happier with the service provided by the entire team and would recommend them to anyone in a heartbeat!

Good set of lads, they work fast and efficient to a very high standard. Would definitely recommend

Sam recently replaced our old kitchen mixer tap. Probably a very small job for him but the service we received was friendly, fast and efficient. Would highly recommend

Great service once again from Mark Thompson - responded immediately to our call, Sam attended the next day as promised and promptly identified and fixed the cause of the water leak (block pipe). Many thanks.

Had a great experience with our boiler installation. Sam was lovely, friendly, and incredibly helpful from start to finish. Would definitely recommend!

We had a new heating system fitted by these guys last year, all went smoothly. They helped us with choosing the right system, no mess or problems during the installation. The quote was good for what we have had installed. It's now a year later, and just had our annual check by Sam and harry . They have done a great job and also fitted a new water tap. Very happy customers and would highly recommend

Oil fired boiler installed. Great price and service. Just had the yearly service done today. Would highly recommend.

Fantastic service 😊 badly leaking boiler fixed within 6hr from me phoning them. Sam was very friendly and even fixed a radiator that I mentioned hasn't been working for years without me even asking him 😃 which was such a nice surprise, have used this company in the past too and always found them to be trustworthy, skilled and reasonably priced

Great service and explained everything really well

Always use Mark thompson for boiler issues and services. Great service and always get the job done quickly and to a high standard.

Mark and Sam installed a full smart home heating system into our house 3 years ago and have maintained it ever since. We have had no issues and they are always responsive to any issues or maintenance requests we have. Fully recommend

Eliott was gab

Elliot serviced our boiler and gas fires today. He was courteous, efficient and professional and did a good and thorough job. Would highly recommend Mark Thompson's company.

Good job, would recommend.

We recently had our boiler replaced and relocated, and once again the service from Mark Thompson and his team was outstanding. We’ve been using Mark for around 20 years now, and the level of professionalism, reliability, and courtesy has never wavered. This time, Harry carried out the installation, and he was an absolute credit to the team—polite, dedicated, and incredibly tidy. Each day the workspace was left spotless, and the quality of the workmanship was fantastic. The job was completed neatly, efficiently, and with real attention to detail. Our old boiler decided to give up just before Christmas, but Mark came straight out to assess the situation and made sure a new boiler was ordered and ready to go for the new year. Everything has now been installed, and we’re warm, cosy, and back to enjoying hot water again. A huge thank you to Mark, Harry, and the whole team for another exemplary job. Highly recommended.

Great service, thanks

Very helpful and always happy to give advice and explications. We’ve been customers for more than 10 years for both installations, repairs and regular servicing. We can highly recommend them. Thank you.

Sam fitted a combo boiler. He did a great job, was very personable and left everything neat and tidy.

Mark has done a number boiler/ heating systems for me over a number of years and has recently replaced a boiler which was getting past its best. As before very professional and polite a great job done at short notice I would have no hesitation in recommending him and his team.

Excellent service. Friendly, reliable and very responsive. Would strongly recommend.

Sam came today to service my boiler and fixed my daughter’s radiator, brilliant chap, really friendly and kind. Brilliant communication with mr in regards to coming out to my house, would highly recommend this company. Best around

Highly recommend these guys Mark was really friendly & gave great advice Had them to service our boiler & they found a fault with the fitting of it which previous plumber had hidden It was easy to book & they turn up on time & did a super job

Nice, friendly service, just got on with the service in hand 👍🏻

I’ve been using Mark Thompson for the past few years, and the service has always been outstanding. The engineers are reliable, knowledgeable, and quick to diagnose and fix any issues—whether it’s repairs, leaks, or routine servicing. They communicate clearly and consistently provide high-quality workmanship. I highly recommend Mark Thompson for anyone needing boiler or heating services!

Excellent friendly and efficient service always, fitted us with a new boiler at a very reasonable price and repaired a broken shower, very happy with everything.

Very friendly and great service

Had Sam complete our boiler service, lovely guy and really professional service. Highly recommend!

Very reliable and friendly service. Quick to respond and expert at fixing any issues quickly. Would highly recommend.

Sam was very professional & thorough, sorted out our heating issue efficiently. Great service

We’ve had Sam from Mark Thompson LTD working on multiple jobs over the past 3 months from boiler relocation, new boiler installation and all heating and plumbing services across our extension We couldn’t be happier with their work and how clean and efficient they have been

Great service and very professional

Used these guys a few times and there great , very professional and there work is top notch.

Really happy with the service from Sam - discussed and diagnosed the plumbing issue on the phone and came out swiftly on a Saturday, talked me through the problem and how he was fixing it, and all at a good price. Will be using them again if I ever need to, and recommending to friends/family.

Mark gave me a quotation fast for a new boiler,which was a fair price.he sent Harry and rio to do the work,really nice lads,proffesional, clean and tidy.did a great job ,well happy thankyou.i will recommend them.cats pyjamas!

Sam was great! He diagnosed and fixed the issue in no time! Will be using for any work needed in future.

Had our boiler serviced by Harry, who was very polite and thorough,

Sam and Harry both did a very professional job, made it very straightforward.

New boiler fitted within 24 hours. Thanks Sam and Rio, amazing service and communication. Would recommend.

I recently had a new boiler installed by Mark Thompson Leeds Ltd, and I couldn’t be happier with the service. From start to finish, the team was professional, efficient, and friendly. The installation was carried out to a very high standard, and everything was left clean and tidy afterwards. Communication was excellent throughout, and the price was very fair for the quality of work. Would definitely recommend Mark to anyone looking for a reliable heating engineer!

Harry recently fitted a new boiler for me and I couldn’t be happier with the service. From start to finish, he was professional, punctual, worked efficiently, and left the area spotless once the job was done. The boiler is working perfectly, and I feel confident knowing it was installed by someone so skilled and trustworthy. I wouldn’t hesitate to recommend this company to anyone in need of a reliable plumber. Top-notch work!

Had Sam come to the house to sort the boilder and heating out. He was so polite and lovely. Definitely would recommend. Been using the company for years and they are all so good and trustworthy. They explained everything and how to work my new system :)

Fantastic service highly recommended! Reached out to me directly after posting a job on MyBuilder and my local community group, very impressed with the effort, efficiency and a job well done. Had my shower replaced after it had become quite tired, aqnd the new one is great! Sam even adjusted the water pressure in the house as he said it was low. Would definitely use them again thank you!

Great service from Sam! Very friendly and professional. Highly recommend, we will definitely be using him again 😊

Punctual, polite and efficient. Sam serviced our boiler today and provided the high quality level of service we have come to expect from Mark Thompson (Leeds) Ltd Can highly recommend this company

Always trusted and efficient, good communication with the gas engineer and still happy with our boiler which they fitted two years ago. Would highly recommend Mark Thompson Heating

Sam was very helpful and easy to deal with and highly skilled at what he does

Great comms … on time … clean professional job …. As always….. thank you

We contacted Mark and Sam as we needed specialist aircon/heater installers for our bathroom showroom in Harrogate. The survey was completed the next day and the aircon units where installed within the two week timeframe we required. Very effecient and professional service and I would not hesitate to recommend this business to our customers. Paul Tarbard (Watertight Bathrooms Yorkshire)

Sam and Mark were recommended to us by our builder to carry out both the first and second fix plumbing for our extension, which includes a new utility and shower room, as well as installing new radiators in multiple rooms. The first fix was completed efficiently, and the second fix will be finished later this month. So far, everything has been handled professionally — Sam has been reliable, communicative, and easy to work with, co-ordinating well with our builder and other trades people working on the project as needed. We’re really pleased with how things are progressing and would happily recommend Sam and Mark to others.

I phoned up this week and spoke to Sam after my boiler had stopped working, Sam was really prompt with sorting and fitting us with a new boiler. Hard working and professional, thank you so much!

Huge thanks to Mark and his team. Mark surveyed the job and offered a competitive price. Harry fitted the new boiler and is a real credit to the company. So polite, professional and a pleasure to meet. He worked tirelessly, did a brilliant job and left the area clean and tidy. What an absolute star. Thank you.

Looking for a new boiler we chose Mark Thompson ( Horsforth) and were not disappointed.Mark visited our house and after surveying the old boiler / kitchen area he outlined the best options.His experience and professionalism were evident and gave us confidence that the work would be excellent. On the agreed date for installation Harry and Rio arrived on time and covered the working area in the kitchen.Both worked throughout the day checking all gas appliances and ensuring that safety was a priority before they started removing the old boiler. The new boiler was installed and Harry explained how to operate the new digital system. We recommend Mark Thompson Gas engineers without reservation.A professional and competitive company .

My boiler was unfortunately deemed unsafe by a British gas engineer, so we had no hot water or heating. These guys came out within the hour and then had a space the next day to fit a new boiler. Very reasonable price, excellent, friendly fitters who did a superb job. I thank you very much for your superb service and job 5/5 no question!!

Had a boiler replaced. Brilliant service and Harry who did the install was very professional. Would highly recommend

Very Reliable ,great professional service ,would definitely recommend using Them..Thanks for repairing my boiler so quick .....