ARC Group London Ltd

3.3(18)Edmonton, Enfield, London • NICEIC

Reviews

3.3

Customers report significant delays, poor communication, and unfinished or sub-standard work across projects including bathroom installations and roofing. Several clients state that they had to hire alternative contractors to rectify defects or complete unfinished jobs. Reviewers also mention high charges, issues with sub-contracted workers, and unfulfilled promises to return and fix problems.

Matt D.Dec 2025 · Google

I normally don’t leave negative reviews, but I was seriously disappointed with my experience. The project took far longer than initially promised, and communication was poor throughout the process. The quality of the work also wasn’t what I expected. Several details felt rushed or unfinished, and I’ve had to bring in someone else to correct issues that should have been done properly the first time.

DM D.Nov 2025 · Google

They are not professionals. they charge ridiculous amount of money and deliver very poor quality work. I'll have to pay other guys to put the work right. Never ever use them or recommend them to anyone. Avoid like plague.

Gianna G.Apr 2025 · Google

The reviewers giving 5 stars work for the firm. They are the most incompetent “firm” I have ever seen. They are arrogant, unprofessional and incompetent. They attain contracts from local boroughs then sub out the work to cheaper subcontractors that don’t have a clue what they are doing. The workers are rude and mostly young men who doss around doing absolutely nothing on site. PLEASE WEAR PROTECTIVE GEAR ON ROOFS! You are endangering your own lives!!!!

Dean I.Mar 2025 · Google

Abraham T.Nov 2024 · Google