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Portobello Electrical Ltd logo, electrician in London

Portobello Electrical Ltd

4.9(20)Notting Hill, Kensington and Chelsea, London  •  NICEIC

Electrical work

Services

Reviews

4.9

Customers praise the business for prompt communication, clear pricing, and completing electrical jobs such as light and socket installations neatly. Many reviewers note quick responses to emergency call-outs and clear explanations of technical issues. However, one customer reported poor aftercare and unanswered messages when seeking help with failing lights several months after fitting.

CM
Cindy M.May 2026 · Google

Referred by my neighbor and had a great experience. Communication was prompt, and they were very helpful throughout the process. Highly recommended!

LC
Lisa C.May 2026 · Google

Glen was super friendly and responsive. Helped me with an issue and knew how to fix it instantly. Thank you so much!

GT
Georgina T.Mar 2026 · Google

Glenn was amazing. He was able to do the job quickly and to a great standard. I would definitely recommend him to others and will be using him again in the future. Thank you!

BR
B R.Mar 2026 · Google

Glenn came to install and wire two new wall lights for me and also advised that my existing spotlights were no longer compliant with current electrical regulations, so I agreed to have them all replaced. While he was carrying out the work, he was extremely friendly, professional and easy to deal with, and I was very happy with the installation at the time. However, around six to seven months later, some of the hallway spotlights have stopped working. When I tried to change the bulbs, I couldn’t work out how to do it without risking damage to the ceiling. Even my builder was unsure how to remove them safely. Glenn had previously said it was useful that he was local and could easily pop round if needed, so I messaged him just to ask if he could show me how to change them properly so I wouldn’t need to bother him again in future. He replied to say he would come by, but that was almost three weeks ago and I haven’t heard anything since. It’s a real shame, especially as he was very quick to ask me to leave a review after the work was completed, which I did to support his new business. Unfortunately the aftercare and follow-up support has been disappointing. For this reason I won’t be using them again.. Also responding to the below that you have not tried to contact me at all (apart from today when you’d obviously read my negative review and was too late as I’d paid someone else). I’m now very unhappy that you’re not telling the truth so have attached the images of the multiple messages I have sent you with no reply. My builder tried to pop out the light bulb but I got a new electrician to come today who showed me that the entire ring needed to be removed. It really would have taken you 10 minutes to pop by or at least call me to tell me how to do. I’d love you to show the app some form of evidence of you replying to my messages beyond today’s date?! And yes, you were blocked today as I have been messaging you for 3 weeks with no response. It’s interesting how now I’ve put a negative review up you are ‘suddenly’ happy to help. I’d love to see your communication before today (the date you were blocked) when you attempted to contact me? Maybe you could share it? As I have had nothing for 3 weeks apart from a call today to which I blocked you as I have no intention of using you. The messages speak for themselves - in one of the voice notes I even asked you just to let me know if you couldn’t come and you couldn’t even be bothered to respond to that!

FS
Fleur S.Jan 2026 · Google

Glenn came round at short notice to help my elderly parents with an electrical problem. He was good humoured and patient and will be coming back to do more work.

Area

Notting Hill, Kensington and Chelsea, London, W11

Opening times

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Additional information

  • Incorporated 2025
  • NICEIC
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