Spokemead Maintenance Ltd

Excellent. Engineer was polite, thorough, professional and efficient. Couldn't speak highly enough of him. Thank you.

I am complaining because I am deaf and have my own hard of hearing fire alarms owned by social services and when engineers attended yesterday they wanted to remove them I insisted no.one of engineers rang spokemead and then told me I had to have the electricity run fire alarms in every room and I had to fill in refusal form.i panicked as my son could not be here and he already told not to touch my fire alarms.in the end 15 alarms put in said Southwark policy when they left checked policy yes have to have fire alarms from lighting do not insist hard of hearing alarms so I feel they have labelled my disability as a problem never felt like this.also they keep telling me I cancelled 4 times but forget they cancelled so alright for you to cancel. I contacted southwark and they cannot believe 15 alarms as sit in front room with pad under cushion and 1 in bedroom with pad owed by social services so why in yours electric run in front room kitchen and 4 bedroom when not southwark policy we have complained to southwark as they cannot believe 15.

I am writing to express my sincere appreciation for Luke Alexander, the Electrical Engineer who visited my home today. His professionalism, thoughtful nature, and exceptional attitude made a remarkable impression on me. Throughout the inspection and testing process, Luke was friendly, polite, respectful, and went above and beyond his duties. For example, when I asked if he would mind covering his shoes with the overshoes I provided, he accepted without hesitation and respected my request pleasantly, with a cheerful smile on his face; he even offered to remove his shoes altogether. Because of Luke's amazing attitude, it was a pleasurable experience having him complete the work at my house today. Employees like Luke are a tremendous asset and significantly contribute to a positive impression of your company. I hope his outstanding service will be recognized and rewarded. Please thank Luke Alexander on my behalf. Yours sincerely, T.Jousef

Left Electric meter not working. Have to wait over 1 month for appointment to fix. Dont let these jokers in your yard.. If you knew the meter would be broken after the works *which clearly you did*, they should never have gone ahead. Still broken.