Laidlaw Electrical Ltd
4.8(21)North Cheam, Sutton • NICEIC




Services
Reviews
4.8
Customers report that Laidlaw Electrical carries out tasks including full rewires, underfloor heating installations, socket fittings, and fan repairs promptly and tidily. Most feedback highlights punctuality, clear communication, and fair pricing. However, one critical review details a dispute over returning removed materials and alleged rude behaviour at an estate agency.
Great Electrician. I needed an electrical inspection certificate at short notice. Grant (Laidlaw Electrical Ltd) was able to book an appointment within a few days. He provided the certificate promptly. He was also able to do the tiny amount of recommended work a few days later. He was timely, efficient, clean and tidy. I will definitly go to Laidlaw Electrical again and recommend him highly.
Grant Laidlaw is helpful, makes suggestions and gets the job done. He is reliable and works to budget. I have no reason to doubt him at all.
Great job done by Grant to install underfloor heating under a new wooden floor. Grant was knowledgeable in what was needed, the materials and timescale. He worked flexibly with the other contractors and did an excellent job We are very grateful for Grant's expertise and skills and would highly recommend him.
I just wanted to say Grant did a really great job fixing the bathroom lights and exhaust fan. Communication was spot on the whole way through. The work itself was done to a high standard, and everything was finished nicely and on time. I would definitely recommend him and would happily use his help again in the future.
Reply to Lamar 'Lamz' W Thank you for your feedback. However, your account omits important context. Laidlaw Electrical attended the property under instruction from the property owner - your client - which included collecting and returning keys via your office, along with returning specific items requested by the owner to be stored there. On arrival, Grant was not directed appropriately or introduced to the correct contact and was instead met with an abrupt and dismissive response. The items returned were not “junk,” but materials removed from the property at the owner’s request, intended for your organisation to manage. While I do not condone inappropriate gestures or escalation, it is also not reasonable to expect anyone to tolerate rude or disrespectful treatment when simply carrying out client instructions. Laidlaw Electrical is a highly regarded service provider with consistently excellent feedback across multiple platforms, and this situation appears to be a breakdown in communication combined with unnecessary hostility on site. The Company remains committed to delivering a professional service and maintaining respectful working relationships at all times.
Grant telephoned in advance when he was on his way and turned up at the appointed time. He replaced the toilet extractor fan and transformer. Then replaced an outside double socket. Straight-forward and efficient. Took away the old fittings. Good quality work. Would go to him again.
Professional, Family Orientated, Creates a safe environment for disabled customers to feel comfortable with the job being done effectively. Knows his trade inside out. Makes the good atmosphere to work in. Clean and works neatly. An affordable service.
Absolutely diabolical behavior by your electrician (tall caucasian bald headed guy as i dont know his name). Came into my place of business after being paid to do a job, was rude and abrupt collecting keys. Upon his return, brought a whole load a junk back to my office ripped out from the property and left them on the floor. I calmly explained that i am in the sales team and property management is located upstairs so kinda bring these items to them. He aggresively responded saying he had to collect keys so he wont be moving them and i must do it. Flipped me off with an indecent hand gesture and walked out my office (estate agency). If these are the type of people being hired to do a job, I pity the clients should anything be questioned. How businesses like this propsper is beyond me. There are better people out there... think twice before asking these people for help. Terrible and shameful...
We have used Laidlaw Electrical at our previous property as well as our current property. Grant is very knowledge, reliable, diligent and trustworthy. We would always happily recommend Laidlaw Electrical.
I had some new sockets installed by Grant and I was very happy with the work. Everything from initial contact, through Grant visiting to assess for a quote and then the work being done was really positive - he turned up when he said he would, everything was done really efficiently and tidily, and the price quoted was very reasonable. Laidlaw Electrical would be the first company I would call if I needed any electrical work done in the future.
Grant recently carried out a substantial piece of electrical work at our property and we would thoroughly recommend him. He is very thorough and knowledgeable, extremely punctual, courteous and tidy and was very accommodating when we asked for additional bits of work to be done / things changed. He also very patiently explained what he had done and took great care in ensuring that we were satisfied. We are very satisfied customers and would not hesitate in using Grant again in the future.
We have been using Grant (Laidlaw Electrical) since we had our very first apartment back in 2005. He’s re-wired our whole house to fitting new light fixtures. Grant is always our first choice for any electrical work we require. Always polite, he’s very good at communicating, clean and tidy and his quality of work is excellent.
We recently had Grant come in to replace the overhead lights in our office kitchenette, and he did an outstanding job. He was punctual, professional, and efficient from start to finish. Grant made sure everything was safely installed, cleaned up after himself, and even took the time to ensure the lighting was just right for the space. The new lights have completely transformed the area—it's brighter, more inviting, and much more functional. Highly recommend Grant for any electrical work—he's reliable, knowledgeable, and a pleasure to work with!
Grant was very responsive and quick to fix a blown fuse on my immersion heater. He worked around my availability and left clean and tidy. I would use him again for my electrical needs.
I contacted Grant with a wiring problem and he was able to fit me in the same day. Grant confirmed his fees before we agreed the work and everything was done swiftly and properly. A friendly guy, this is the second job Grant has done for us and I'm sure we'll see him again.
Laidlaw Electrical Limited was recommended to me by a friend after searching for a competent electrician to carry out works in my new property. Grant was very professional from start to finish and carried out all of the work required to a good standard, at a reasonable price and finished a day earlier than anticipated. I would recommend him to friends and family and will be using him for additional works at the property in future.
Grant Laidlaw has helped me out with several electrical problems over the last 3 years or so. He responds quickly and always does job well. He is also a great guy! I will continue to use Grant as my go to electrian.
Basically with any tradesman you are looking for trust. Are they competent, reliable and timely? And Grant is all three. I have used him for a variety of work over the last few years and he does not disappoint. I would also point out the obvious - that competence is not something you want to take lightly when you are dealing with electricity.
This is the first time we have used Grant(Laidlaw Electrical) to have some lights fixed in our kitchen/bathroom. He was on time and did a great job that we asked for. Would highly recommend him to anyone.
Grant installed lights for us among lots of other work at different times. We will be using him again for every electrical job he's top class, good value, on time and reliable.
Area
Opening times
- Monday
- 8:00 AM – 5:00 PM
- Tuesday
- 8:00 AM – 5:00 PM
- Wednesday
- 8:00 AM – 5:00 PM
- Thursday
- 8:00 AM – 5:00 PM
- Friday
- 8:00 AM – 5:00 PM
- Saturday
- Closed
- Sunday
- Closed
Additional information
- Incorporated 2001
- NICEIC
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Also available in Sutton
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