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Laidlaw Electrical Ltd

4.8(21)North Cheam, Sutton  •  NICEIC

Electrical work

Services

Reviews

4.8

Customers report that Laidlaw Electrical carries out tasks including full rewires, underfloor heating installations, socket fittings, and fan repairs promptly and tidily. Most feedback highlights punctuality, clear communication, and fair pricing. However, one critical review details a dispute over returning removed materials and alleged rude behaviour at an estate agency.

EC
E C.Jul 2026 · Google

Great Electrician. I needed an electrical inspection certificate at short notice. Grant (Laidlaw Electrical Ltd) was able to book an appointment within a few days. He provided the certificate promptly. He was also able to do the tiny amount of recommended work a few days later. He was timely, efficient, clean and tidy. I will definitly go to Laidlaw Electrical again and recommend him highly.

EH
Elaine H.May 2026 · Google

Grant Laidlaw is helpful, makes suggestions and gets the job done. He is reliable and works to budget. I have no reason to doubt him at all.

MN
Martin N.May 2026 · Google

Great job done by Grant to install underfloor heating under a new wooden floor. Grant was knowledgeable in what was needed, the materials and timescale. He worked flexibly with the other contractors and did an excellent job We are very grateful for Grant's expertise and skills and would highly recommend him.

NK
Nikita K.Apr 2026 · Google

I just wanted to say Grant did a really great job fixing the bathroom lights and exhaust fan. Communication was spot on the whole way through. The work itself was done to a high standard, and everything was finished nicely and on time. I would definitely recommend him and would happily use his help again in the future.

MS
Martynas S.Apr 2026 · Google

Reply to Lamar 'Lamz' W Thank you for your feedback. However, your account omits important context. Laidlaw Electrical attended the property under instruction from the property owner - your client - which included collecting and returning keys via your office, along with returning specific items requested by the owner to be stored there. On arrival, Grant was not directed appropriately or introduced to the correct contact and was instead met with an abrupt and dismissive response. The items returned were not “junk,” but materials removed from the property at the owner’s request, intended for your organisation to manage. While I do not condone inappropriate gestures or escalation, it is also not reasonable to expect anyone to tolerate rude or disrespectful treatment when simply carrying out client instructions. Laidlaw Electrical is a highly regarded service provider with consistently excellent feedback across multiple platforms, and this situation appears to be a breakdown in communication combined with unnecessary hostility on site. The Company remains committed to delivering a professional service and maintaining respectful working relationships at all times.

Area

North Cheam, Sutton, SM3

Opening times

Monday
8:00 AM – 5:00 PM
Tuesday
8:00 AM – 5:00 PM
Wednesday
8:00 AM – 5:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
8:00 AM – 5:00 PM
Saturday
Closed
Sunday
Closed

Additional information

  • Incorporated 2001
  • NICEIC
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