Positive Contractors Ltd

Had an excellent experience with Positive Electrical when they came to replace some faulty dimmer lights in my home. The technician Callum arrived on time, was extremely friendly, and took the time to explain everything clearly. His professionalism and attention to detail were outstanding he made sure the work was done safely and to a high standard, while also being polite and respectful throughout the visit. It’s rare to come across such a combination of expertise and genuine customer care. I would happily recommend Positive Electrical to anyone in need of reliable, professional service.

Always Reliable and Professional I've been using Positive Contractors for years, and they’ve always been a guarantee of quality. Jeremy and his team are incredibly responsive, consistently deliver work the right way, and are always happy to help when needed. Their reports are clear and transparent, and their service is second to none. Highly recommended!

As a Facilities Manager Assistance, I’ve worked with numerous contractors over the years, but Positive Contractors truly stand out. They recently assisted us with a complex building shutdown in Central London, which had to be executed out of hours to minimise disruption. From start to finish, they were exceptional. Their team demonstrated outstanding problem-solving skills, carefully planning and coordinating every detail in advance. On the night of the shutdown, they arrived fully prepared, worked seamlessly under pressure, and executed everything on time and with no disruption to the wider building operations. What impressed me most was their professionalism, communication, and ability to adapt quickly when challenges arose. They worked collaboratively with all parties involved, ensuring compliance, safety, and minimal downtime. They already had experience with building permits which was another key element of this running smoothly. Positive Contractors have proven to be reliable, knowledgeable, and genuinely invested in delivering quality results. I wouldn’t hesitate to work with them again and would highly recommend them to any facilities or property professional looking for a dependable, solutions focused team. Excellent all round!

Positive Contractors have been looking after my home and business electrics for over 5 years. They are easy to deal with, responsive and do first rate work. I can wholeheartedly recommend them.

I've used Positive Contractors for a range of electrical, maintenance and plumbing needs for a number of years now and they have always proven to be reliable, hard working and honest. They are always willing to go the extra mile. The engineers complete outstanding work at a fair price and the office staff are lovely to speak with over email and on the phone. Special thanks to Jeremy, David, Elliot, Amie, Chervon and Louise!

Used Positive Contractors for a number of jobs over the last year and have always been extremely pleased with their quality of service, ease of booking and punctual arrival at the agreed time. Highly recommend their services and will certainly be using them again in the future.

Highly recommended for quality of work and professional service. I have dealt with Positive Contractors on three separate occasions. They are consistently friendly, professional, reliable, responsive, attentive and worked hard to solve non-standard issues. The work has been top quality.

We decided to go with Positive as their communication was really professional and their prices were better than all the other quotes we received. James turned up right on time and carried out a variety of jobs, including installing TVs on the wall, adding extra sockets, and replacing our downlights with LEDs. We also asked him to do a few extra bits while he was here, and nothing was too much trouble. He left everything clean and tidy, and we wouldn’t hesitate to use Positive again.

I had an extremely disappointing and frustrating experience with Positive contractor. I initially contacted them in September 2024 for a routine heating system assessment, a service we undertake annually to ensure proper maintenance. Prior to their involvement, our system was functioning perfectly. However, after their assessment, they recommended replacing thermostats in two rooms—the kitchen and the main bedroom. This is where everything went wrong. After the thermostat replacements, our heating system became completely unreliable. The bedroom heater stopped working entirely, leaving us in freezing conditions during the winter months when temperatures were below zero. This was particularly distressing as I have a young child at home. Despite numerous attempts to contact the company for assistance, we were met with unprofessional and rude responses from their team. They consistently avoided taking responsibility for the issues and dismissed our concerns. Appointments were canceled last minute, and we were left without any clear resolution for months. Their lack of accountability and poor customer service was shocking. We explained our situation repeatedly, only to feel ignored and pushed aside. Instead of addressing the problem, they requested additional details from us as though we were working for them, further delaying any possible resolution. Out of sheer frustration, I hired an independent plumbing company to investigate the issue. Their findings were alarming—cables connecting the thermostats to the programming board were incorrectly installed, causing the thermostats to regulate the wrong rooms. This is a basic oversight that should have been identified during the initial assessment. The independent contractor resolved the issue, and for the first time since September, my family and I were able to enjoy a properly heated home. This entire ordeal has been exhausting and costly. We paid £500 for a service that not only failed to address our needs but also created additional problems. On top of that, we incurred higher electricity bills and the cost of hiring another contractor to fix their mistakes. I cannot recommend this company based on my experience. Their lack of professionalism, accountability, and basic competence has caused my family unnecessary stress and financial burden. I hope my review helps others avoid a similar situation.

We recently moved to woodford. And was given a card for positive contractors for some electrics bits I needed doing. And they have been great! Super professional and easy to communicate with. I feel like I’ve been given a golden ticket as I now have a contact for everything we may need in our new home and confident they’ll do a great job on anything else i may need.

I cannot recommend this company enough! From start to finish, they were professional, efficient, and transparent. The team arrived on time, diagnosed the issue quickly, and explained everything in detail. The work was completed to a high standard, and the price was fair for the quality of service provided. I really appreciated their attention to safety and the fact that they cleaned up after themselves. I’ll definitely be using them again for any future electrical needs!"

We first contacted Positive Contractors in September 2024 for a general heating system survey in our building. Everything was working fine, but after the assessment, we were told that two thermostats were faulty and needed replacing. Trusting them, we agreed to the work and paid £500, which supposedly came with a 1-year warranty on parts and labor. Ever since they replaced the thermostats, we have completely lost control over our heating. Before, we could turn it up, down, or off, now, nothing changes no matter what settings we use. The living room is constantly boiling, other rooms are freezing and then suddenly really hot and it's been like this for months. We've had endless back and forth, and despite multiple visits from their engineer Charlie—who was the only one actually trying to help—nothing has been fixed. Every time they adjusted something, another issue appeared. Instead of taking responsibility, the office staff, especially Amie, have been extremely rude and dismissive. I called again this morning explaining the issue for the 20th time and kindly asked for a refund so we could hire someone who would be able to fix the issue. Not only was I spoken to very rudely and mocked by the lady on the phone, but they flat-out refused and told me that we were ''moaning'' about the temperature when the actual issue is that we can’t control it at all ever since they came. Their only “solution” was to send Charlie back for the 7th time, but with the catch that if he deemed the thermostats to be “working,” they would charge us for the visit, as if we were lying about the issue. I pointed out that Charlie had already come multiple times and that this was becoming a waste of time for everyone so I requested to speak directly with management but I mocked again and told no one was available. At this point, we’ve sent multiple emails explaining everything, and management have just ignored them. We’ve tried to be patient and understanding but after our last call we understood that they absolutely didn't care. Avoid this company unless you want to waste your time and money.

There is a lot of back and forth with these contractors, because they will come and not actually resolve the issue because they didn't bring the equipment. This is despite them actually understanding what work needed to be done beforehand

Positive Contractors recently installed power and internet to a new log cabin constructed in my garden. Very pleased with the quality of service and price, with a very tidy job delivered. Online system advising start date and arrivals time is particularly helpful if needing to provide access to your home. Every member of the team I encountered was professional and helpful.

I cannot recommend positive contractors highly enough! We recently encountered electrical faults at our property, and their team was an absolute lifesaver. From start to finish, their professionalism and expertise were outstanding. Ben quickly identified the issues and provided a clear action plan for resolution. They sent a team of skilled professionals who efficiently resolved the problems, leaving us thoroughly impressed. Not only did they fix the electrical faults promptly, but they also ensured that all necessary certifications were provided without delay. If you're looking for reliable, top-notch electrical services, look no further than positive contractors.

Here is my Negative experience with Positive contractors from last week: They were recommended by a board director at an estate agent. So, I called to get a quote for installing two full brand new bathrooms (substantial piece of work). Booked an appointment with Amy and she said Ben would be there the following morning between 8 - 9; I expected someone to ring the door bell (block of flats with concierge and door bells outside for each flat). The following morning I had a missed call at 8.17; I called back 8 mins later at 8.25 and then 5 mins later once again at 8.30 on the number ending 470. No response. No one had rang the door bell. I checked with concierge - no one sought access. I then had a call from Amy after 9am enquiring. I explained to her the status and said I was not impressed that despite my calling back twice, no call was returned - I had stayed at home that morning specifically for this appointment. I offered to share the call records screenshot from my phone with her. She said she would find out what had happened and come back. Then radio silence for the last week. Very odd indeed and unimpressed. Perhaps they should have quality control to monitor telephone bookings and where their staff really are! They just lost out on a significant 5-figure opportunity.

I needed an EV charger moved to a side wall about 1m away. Positive Contractors provided a quick and honest quote based on photos provided, and young Callum arrived promptly at 8am this morning and completed the work in a neat and tidy manner. Will definitely use again. Thank you.

Very kind and helpful. Thank you 😊

My experience with Positive Contractors was very satisfying. We had great communication over emails, a quote & arranging the appointment. On the day, the engineer did a fantastic job. He was very professional, nice and efficient. on time and very knowledgeable. Once finished, he talked me through everything to ensure I’m happy with the repair. I would highly recommend them and will definitely be my first call for any issue in future.

Our experience has been anything but 'Positive' with this company. They should rename themselves as Cowboy Contractors because that is precisely how they behave! It took them five visits and approximately 16 hours to install a bath shower and redo some tiling in the bathroom. Even after all that time they were still unable to complete the job satisfactorily. They are visibily trying to milk every penny from the landlords and property managing agents they claim to serve. Now they're emailing me to moan about my 1 star review. What hypocrits? Not only did it take them a ridiculoously long time to complete a simple job, but they even caused damage to the bath enamal whilst installing the shower!! They won't even admit responsibility such is their arrogance.

Jeremy Hunt and his team deliver a professional service: responsive, punctual, considerate, thorough and reliable. I would certainly invite them into my home again! Thank you, Jeremy.