Vigil Security Systems Limited

Very professional and helpful too 😁

Had the alarm fitted, on time by two of the team a couple of weeks ago. Phoned to report a fault on a sensor at 8.20am, they weren’t open. Thought I’d ring again later, as soon as they were open, they rang me ( unprompted), said they’d noted my call, gone into the remote monitoring, found the fault, and would send someone to fix an auxiliary component at 1pm. Steve and his team have been a pleasure to deal with, Many thanks.

Fantastic service, the alarm was fitted within 1 week of the quote and James did a fantastic job explaining how it all worked. The alarm system is very easy to arm & disarm on the control box or via an app. 5* all round - thanks!!

Called Vigil Security as an emergency as we had a fault with our alarm which they sorted out within the day👍 we will be definitely be using them again.

James came to repair my wireless alarm very punctual and professional. Even checked the whole system while there including spending time with this luddite getting it onto my phone Thanks

Helped me set up a new zone over the phone at ease. A friendly and informative chap.

Had Steve out to have a look at my house to fit a new alarm. He was very helpful, didn't try to over sell me products I didn't want or need and got a quote to me later that day. I then had James out later that week which was really impressive timing! James was very professional, personable and explained all the processes well. On the day I decided to also fit a security camera and lights. This wasn't an issue and Steve went and picked up and delivered the camera and an SD card. Everything went smoothly and didn't leave mess. Thanks guys!

Had a house alarm system fitted by James who was very professional and knowledgable. Spoke to another member of the team who was very helpful, overall great customer service. Had the system for a while now which is easy to use and not had any issues. A first class service and would highly recommend.

Excellent service. We would highly recommend Vigil for your home security systems We had a system installed yesterday Thank you Tom + Dad.

Problem with alarm fixed same day by polite and knowledgeable chap excellent service

Great security systems and brilliant customer service. Highly recommend Vigil Security Systems.

Many thanks to James for fitting my house alarm whilst taking the time to explain everything. The alarm system is remarkably easy to use. I’d be more than happy to call Vigil again; nothing is too much trouble for these guys: a first-class service.

My home alarm kept going off and after a little searching I came across Vigil. After calling reception, I was passed to an engineer who contacted me the very next day. The engineer then spent 20 to 30 mins trying possible solution in an effort to save me the call out fee. Unfortunately we were unable to rectify the fault, so he called the next day and fixed the fault in a few minutes. Excellent service and should the need arise I will gladly use them again. Malc

Great customer service. Really pleased . Thank you.