AE Renewables ltd

I recently had a heat pump installed by AE Renewables and couldn’t be happier with the service from start to finish. A big thank you to Eric, Simon, Chris, and Mike – they were all incredibly polite, professional, and a pleasure to have in the house. The team kept us fully informed throughout the entire process, explaining everything clearly and making sure we were comfortable at every stage. They worked efficiently, kept everything very clean and tidy, and the installation itself was completed to an excellent standard. The heat pump installation is amazing, and we’re really pleased with the result. It’s clear they take pride in their work. 5-star service all round – I would highly recommend this team to anyone considering renewable energy solutions!

Erik installed my heat pump 2 years ago and we've been very pleased with the install and the efficiency. House is always warm and our bills have gone down as well. Thank you!!

We had a really smooth installation from Erik and his team. The initial survey was very thorough, Erik explained all the options to us and gave his recommendations supported by the new Heat Geek Zero Disrupt software. This really gave us the confidence we needed to sign up. Erik also took the time for an additional visit before install to make sure everything was in order. Installation was very tidy and stress-free. We knew what would be changing and which bits of the house to prepare in advance. Erik's team were very careful to avoid damaging anything, and they tidied up every day before they went. The wiring, piping and lagging all looks very neat and you can really tell that the team prides themselves in doing good work. No bodging here! System was commissioned on the Friday morning as expected, and Erik explained everything about the app and the software. We are very happy and have been cosy and warm ever since. It's easy to keep track of our running costs and we have been pleasantly surprised at how low they can be (working together with our solar panels and home battery). We would recommend Erik and AE Renewables to anyone for a good heat pump installation!

We had a Heat Pump fitted by AE Renewables Last Week. Erik Johansson and his team removed our gas boiler and fitted a Vaillant aroTherm plus Heat Pump. We were apprehensive at first because heat pumps have had some bad press and we didn't know what to expect but since the heat pump was fitted the house has been warmer and cosier than its ever been and the hot water comes through much quicker than with our old gas combi boiler. Erik and his team (James, Chris and Mike) were very pleasant, tidy and professional, it was a pleasure having them in our home. Erik is part of the Heat Geek organisation and is a Heat Geek specialist. Erik designed our system using the Heat Geek principles and design philosophy. The old boiler was removed and the new heat pump was fitted over 3 day. I have no hesitation in recommending AE Renewables, they are experts in their field and work hard to give the best possible outcomes. Erik and his team were courteous, polite, clean and tidy and cleared away all mess as they went along, they just wanted to do a great job. Thank You Erik.

I have just had a heat pump installed by Erik and his team from AE Renewables. Erik is a”Heat Geek Expert (Guru)” and has taken the time and effort to become a Master of his Trade. Erik, James, Chris, and Mike made a first class installation of our heat pump. We are so pleased with the result. We were obviously worried about switching from gas boiler to heat pump as heat pumps have had a lot of bad press over the years. But so far (it’s only been 2days) the heat pump has proved to be very efficient, very effective, very economical and extremely quiet. I can’t thank Erik and his team enough for doing such a great Job (Thank you Guys, you were fabulous). We have no reservations in Recommending Erik and his team from AE Renewables. It was obvious that they wanted to do a good job and customer satisfaction is one of their top priorities. I recommend them.

Erik designed and installed our heat pump and underfloor heating a year ago and now he has been back to do the annual service. I am very happy with my setup and the sizing of the heat pump (5Kw). It is performing well with a SCOP of 4.15

The process of upgrading our heating system with Erik from AE Renewables a Heat Geek premier installer, was straight forward, we used Heat Geek, they introduced us to Erik and they project managed the BUS grant, procurement of the equipment and regulatory permissions, whilst Erik produced the design, quotation, project managed and completed the install. The AE Renewables team were polite, courteous, clean and tidy whilst doing a top-notch job and I would highly recommend AE Renewables for heat pump installations. Heat Geek’s state of the art design software was used to produce the design, this scans the dimensions of the rooms, allows input of your property’s thermal characteristics and calculates the building heat loss, thus allowing the heat pump and radiators to be correctly sized. During this process Erik spent a lot of time with us explaining what he was doing and why with great enthusiasm and passion. Erik visited us twice before install, first to provide the survey, design and prepare the initial quote and again before install to review and confirm the design. On the day of install Erik and his team arrived punctually, we reviewed the install with the team and in the first day completed all of the inside work and we were pleasantly surprised how quickly and efficiently Erik’s team worked. Works on day one included, decommissioning the heating system, installing new radiators, modifications to the supply and return pipework, including making good the floors and re-laying the carpets. Eric ensured that we had back up heating and hot water during the time of the works. Second and third days were taken up removing the old boiler, which was very difficult because of lack of space and its orientation in the bathroom but the guys did a sterling job, laying out and installing the new Heat pump, DHW tanks buffer vessels, pipework and electrical works. The install of the these items is compact and neat. He preferentially bent pipe over using fittings to ensure the maximum efficiency from the system. All pipework was neatly lagged, it is a shame to hide all the lovely pipework that they installed! The fourth day commenced with further lagging, completion of the electrical work, making good our roof where the gas flue penetrated and commissioning of the system, which included demineralising circulation water to the highest boiler water standard ensuring that the system internals won’t corrode without using hazardous corrosion inhibitors. The system was balanced so that all rooms receives the correct design flow ensuring that the heat loss for that room is made up by the heating system. The Heat Geek software ensures that commissioning is carried out correctly and confirmed by the installation engineer and witnessed by myself.

Erik was amazing great service would 100% recommend 10/10

Erik's service was great. He planned and carried out the installation of our heating system at our house. The work was all neat and tidy. He was very knowledgeable.

I've just had an air source heat pump fitted by Erik Johanssen and his team. They were so amenable, very tidy, they worked at an impressive pace but with great care to the house. Erik is very knowledgeable about heat pumps and appears to have done a very good job. Of course time will tell but at the moment it's a definite 👍

Erik was brilliant, he identified the issue with my boiler, and had it up and running in no time. He was professional, friendly, and clearly knew his stuff, explaining everything clearly. It’s not often you come across someone so reliable and efficient, and I wouldn’t hesitate to recommend him to anyone needing plumbing work done.

Erik is a legend! His knowledge and passion for his work coupled with attention to detail inspired confidence throughout our heat pump installation. This was a big and complex piece of work including replacing all radiators, removing the old gas boiler, fitting a new hot water tank, fixing older plumbing and new header tank. Great problem solving - ours is an older house that threw up extra issues that Erik handled with speed and good humour. He and his team created a friendly and efficient atmosphere and cleaned up very carefully every day. We are delighted with our new hot water and heating system.

Erik and his team from AE Renewables have just installed a new Air Source Heat Pump for me. Having had quotes and discussions with a number of providers, Erik was the only one to quote for a solution based on Heat Geek standards (no buffer tank and an appropriate sized heat pump!) and the results have been fantastic. The installation has been outstanding in terms of quality, efficiency and customer service. Erik is a heating engineer with a passion for his trade and I would strongly recommend you benefit from his skills and knowledge if you are looking to install a heat pump - don't be duped by amateurs.

Erik came to carry out a service on my combi boiler. Work completed quickly and efficiently. Erik also provided some insight into the most effective way to run the system. All in all an excellent service at a very fair price. Will have no hesitation in using this firm again.

Reliable and professional and work done for a fair price.

Erik came round at short notice. Identified the issue with my boiler and fixed it! Also gave me some very sound advice on how to get the best out of my heating and water system (the original installers didn't do that!). Brilliant. And very knowledgeable too. Recommend 100%.

I would highly recommend AE Renewables ltd! The prices are competitive and the work is done to the highest of standards. Thanks again for installing my new boiler!

Erik saved the day! He came over to give me a quote to either replace my boiler or replace the broken fan. His experience and total honesty meant that he recognised the boiler and the potential issue straight away (and fixed it FOR NOTHING!) - he discovered that my previous contractors hadn’t replaced the part they said they had and that they had risked the life of me and my son by not replacing the boiler casing correctly! So after nearly 3 weeks without heating or hot water he lubricated the fan and it started straight away! Massive thanks to Erik for being so kind and giving his time and expertise. He’s also written a report for me to send to the insurance company and to report The Heating guys for fraud and malpractice. He’s passionate about protecting his trade and I want you to know that you can trust him after how he’s helped me tonight. If you want the full saga read on - if you don’t then stop here. 19 days ago my boiler stopped working, I have home emergency cover with my Lloyds bank account; I reported the issue and they connected me with a company called The Heating Guys. I was told that I’d get a text message through once they’d picked up the job. I hadn’t heard anything that evening or early morning so I went to work. 3 messages arrived at the same time to say “Our tradesperson is on their way”, “Our tradesperson has arrived” and “Our tradesperson has left” so no chance to get home. Next day they came, said I needed a motorised valve. After a few days of putting their quote and getting it approved by AXA (on behalf of Lloyds) they fitted the part, it didn’t fix the issue so he looked at inside the boiler - banged on the fan and said that it needed replacing. I left them to order the fan, which was approved but they hadn’t put in their labour costs. All the while I am having to chase, to find out what was going on 10 days in, still with no hot water or heating, they phoned and gave me a 2 hour slot they’d be with me. They didn’t turn up so again I’m on the phone to the claims team - they told me that The Heating Guys had only just added their labour costs which had made the job exceed the £1000 and they told me that in order to get the fan replaced I would have to pay The Heating Guys £70 directly!! I said that this didn’t seem right and they told me this was the only option. I tried to call Lloyds complaint team, they told me they couldn’t help, AXA said there was no senior person I could escalate this too. I was so upset and frustrated that no one seemed to actually care about what was happening. I said to the claims line that I wanted to complain. I called the AXA claims line to request information about their quotes and I got basic totals for the two jobs not a breakdown. The next day The Heating Guys phoned me to take the £70 payment. I said that I wanted the precise breakdown of costs and the chap, Lewis, said that he couldn’t give it to me (he was sitting in his van waiting to take payment on his card machine) he said I’d have to ask AXA again. - I asked AXA for a more detailed breakdown and they told me the first job was to replace that valve and that they’d drained the system and labour was 2.5 hrs - this was a lie, their quote for the new fan was £469. I said to Barry from AXA that I didn’t feel safe with them coming into my house now knowing they’d lied - he said he didn’t understand why and for me to just pay the £70 and claim it back later!!! The next morning I realised how awful that was so I phoned again to be told that I’d now have to wait for the complaints people to call me. Their policy is to get back to customers within 1-3 days - I’d been waiting 5, so I started posting my dissatisfaction on social media and they called me the next day (funny that!). I was then told that I could engage my own tradesperson and that I had £653 left to try to fix the boiler (I asked about the fraudulent first job where they’d charged too much, which should have meant I had more allowance but I’ve not heard back about this). So that bought me back to Erik and his awesome fix! Thanks Erik!!

Excellent service

Erik and Simon did an amazing job installing our heat pump and water cylinder. They were really thorough and clearly take pride in their job. We came to use them through Heat Geek, and they genuinely are Heat Geeks. We're really pleased with the installation, and will be getting Erik back to do the annual service.

Erik and Simon did an amazing job installing an air source heat pump at our property a year ago, amazing attention to detail and highly knowledgeable. Erik came back for the 1 year service and again provided impeccable service, and was happy to see a SCOP of 4.9, proving his highly efficient system design. Highly recommend.

Eric is wicked. Has been nothing but helpful, quick, clean and sorted out any issues we have had immediately

Very efficient service; identified the problem and put it right. New pump required and now central heating is running.

Brilliant service, very professional, friendly, and reasonably priced.

We had a emergency broken tap. Very quick call out time. Excellent fixing. Everything was explained so well. Would recommend 👍

Very personable, punctual and polite. Carried out work most efficiently and well. Would highly recommend.

Erik did a fantastic job at replacing our boiler. It's great to see someone who really cares about their work and it felt like he was carrying out work in his own home. I'm very happy and glad I've found a reliable engineer I can use for the future.

Amazing people to work with. Excellent work and customer service. Have used this company numerous times and felt confident to recommend to family and friends over the years. Immaculate work. Thank you! 😊

Epic work, unbelievably quick and efficient service. We had a mammoth old boiler and we were quoted more then 3 times the cost elsewhere. He fixed so many things in and has transformed out home. Love this man and his work. I wish I had a before picture to show you how bad it was

Erik serviced my boiler and replaced some parts,have had issues since and the boilers leaking,iv called a mumber if times and left messages but no answer or response.had Erik booked in today but hes not turned up and not answering the phone or messages!

Very knowledgeable and thorough. Did exactly what I wanted, which was to update my less run of the mill system with smart controls. Also answered all my questions about air source heat pumps for future consideration. Would definitely use again.

Eric fitted a brand new Combi central heating system for me, was fun to have around the house for the week, explains every little detail about how the system works & best way to save on energy bills. Eric & Simon take pride in their work to the point I even saw Eric polishing the copper pipe under the floorboards! Definitely goes the extra mile. Would recommend them to anyone! Attached Picture to show how clean the boiler & pipes are fitted.

Eric was very friendly and extremely knowledgeable. He systematically found the problem in no time at all, which in my case was a faulty fan. Eric then phoned around to locate a new fan, went out to collect it, and then fitted it all within the hour. Excellent service and I would definitely recommend this company.

Erik gave me great advice about heating for my barbershop. He is very smart and very friendly and knows everything i wanted to know. I would highly recommend Erik if you have any heating/ gas enquiries. Thank yoh Erik i wish more workers are like you. You really do go beyond for your customers which i can see with how you are as a person and you're great work.

Needed gas pipes redoing urgently due to a leak. Called many businesses in the area and Erik was the only one who really listened and seemed confident that him and his team would be able to get it sorted ASAP. Was booked in very quickly and all sorted in a day's work. Totally recommend!

Excellent service. Erik incredibly helpful as ever. Top service.

Reliable, thorough, great job and reasonably priced. Would recommend.

Amazing service. Very professional and helpful. Highly recommend. On time and great communication.

I called AE Services after being stuck with no heating or hot water during the winter - Eric was able to explain over the phone step-by-step how to fix it myself, and my boiler was up and running again in no time. Thank you so much!

Called Eric, as I had a problem removing my radiator. Eric came straight round and sorted it out for me. Very nice lad and would recommend him to friends and family!

What a great friendly service came out quickly on Christmas Eve to install our gas cooker so we were still able to have a good Christmas! would highly recommend!

Great service from Eric yet again, clean tidy and punctual, honest and knowledgeable and a genuinely nice bloke

Called Erik 2 weeks ago after 4 other plumbers couldn't do the job I wanting done I wanted to change my taps on my bath to a mixer tap with shower Erik done amazing job (had a joke in between changing over the taps Definitely will be returning

Excellent service again from Erik. Third time using him now. He has always been reliable, efficient and extremely knowledgable. Highly recommend.

Another year and another great boiler service from Erik and his Mate after a helpful text reminder to book again, very useful. The service was done very thoroughly with no mess left behind and both were pleasant, professional and helpful. Erik gave me options and a verbal estimate for moving the boiler to another wall, so I will definitely be using A&E services again. Many thanks.

Highly recommend Erik. I have a few rental properties that I manage and wanted to use a local small business. Erik has been amazing and been on hand to help as soon as I have any problems. No job is too small and offers great advice which has been invaluable. Really knowledgeable and great prices with professional service. Very pleased with AE Services.

Prompt, efficient, polite and explained as they went along. Happy to recommend and use again.

Brilliant service. Very friendly, explained everything, and job completed to a high standard. Thankyou

I called Erik not expecting anything to soon to happen...he managed to pop in same day an sort boiler out 2days laters after sourcing parts. I would deffo recommend him am i will deffo be calling him again Hopefully not till a service is due next year.

Erik is a great professional! Came on an emergency call, helped me to solve the problem on my boiler, going above and beyond to find the best solution. Extremely honest and reasonable price, would fully recommend!

Erick has been looking after our heating system since he installed it over 6 years ago, when a non related part failed through wear and tear, he was here like shot! Repaired, backup and running in amazing time. Seriously don’t know what we’d do without him! 💯

Erik is always quick to reply, really approachable and passionate about the work he completes and is extremely efficient. Have utilised his services twice now and on both occasions he has been great. Would confidently recommend.

I commissioned A&E Gas Services Ltd. to replace my old combination boiler with a new state of the art one. I found Erik to be the epitome of a consummate professional and his knowledge and attention to detail second to none and cannot recommend him highly enough.

Erik and Simon (Trainee) carried out a perfect boiler installation, great teamwork, collabration and at a realistic price. I would highly recommend them.

In my eyes Erik and Simon were brilliant when they swapped out my old boiler and storage tank system. Quick and clean, they ensured that the existing shower was connected and made minor changes that fitting in with my future plans. Great guys to have working in your home.

Eric and Simon was lovely polite lads introduced there selfs at the door made me feel comfortable made sure he was telling me everything he was doing made sure he done all correct has test more than once is was very friendly guys he was here with in 24 hours and very decent prices I’m very happy and will recommend him in the future to family and friends thank you so much guys

Erik and Gavin did a cracking job installing our new gas services, nothing was too much hassle for them they worked very hard to get the job done and were also very flexible in ensuring that everything worked. Very tidy, had all the rubbish collected. Really great to work with a supplier like this. Thank you.

We would highly recommend A & E gas Service, we have found them very helpful and efficient, very pleasant and even tidyed up after themselves and took all the packaging and old fitting away with them.

I was recommended this company by a work colleague of my wife ,we contacted them at the weekend and they came to us within the hour looked at the job which was a conversion from an old boiler system to a combi system ,really good price quoted which we whent ahead with they were hear the following Thursday and Friday and wow did an excellent job i am really impressed with the work they did for me honestly if you need a job done contact them if i need any further work doing i will not even bother looking around i will just give Eric a call .

This should say a 10 star + service ! i really dont think there are enough words to describe such an incredible, tremendous & fantastic job Erik and Simon did for me in exchanging my old system to a Combi, I have absolutely no hesitation in recommending to anyone !

We have used Erik many times for our landlord’s GSC inspections, and more recently to fit an appliance in our absence. He is always professional, honest and hardworking. We have absolute faith in his abilities, and have never felt ripped off. Something that we can’t say about some other tradespeople that we have employed. I would not hesitate to recommend Erik and A&E gas services.

Cant thank Eric and Simon enough, what a great job, from start to finish very help-full with advise on boiler selection, very tidy, very happy with finished job , price was very competitive,would highly recommend A&E gas

Very quick to respond, friendly and professional. Efficiently fixed my issues and provided helpful tips for the future. I will be calling them again for any problems.

Fast Friendly and Most of all Honest Job well done thank you

100% recommend Erik after he did a great job helping sort our boiler and gas issues He found the problems quickly and got everything resolved as soon as possible, was friendly and explained everything clearly

Would highly recommend 5 stars friendly polite and very very good at his job. Goes the extra mile.

Very honest and friendly service, highly recommend.

Excellent service. Erik was very informative and gave a very competitive quote. The work was carried out efficiently and quickly. We would definitely recommend him.

Good fast service

Erik installed a boiler for us a couple of days ago. He did a brilliant job, clean, neat, very tidy and was incredibly helpful and pleasant. I would happily recommend him.

Erik is excellent! We've used his services a few times. Very friendly, clearly very knowledgeable and experienced, very professional. I'm so glad to know such a great plumber. (now 2020; boiler serviced and an old gas fire removed, perfect as ever)

We had to have a new boiler Erik was very professional and the work he did 200% I would highly recommend Erik and definitely call him again I gave the engineer 6 stars for his work and attitude a lovley man x

Erik is a very professional, hard working, honest gas fitter. He was very punctual and nothing was to much trouble. He made several excellent suggestions to utilise the new boiler fully and carried out the additional work. The installation was the neatest I’ve ever seen and with minimal mess and everything was made good and left clean and tidy. A quality service, I would highly recommend Erik and I am going to pass his details on to all of my friends and family.

Absolutely superb, the best gas engineer I've ever met. Erik is very pleasant and personable, hard-working and efficient. He explains what he's doing and has a lot of experience with all types of heating systems to call upon. Erik got me out of a major problem with a non-functional conventional heating and water system at very short notice. Subsequently I invited him back to upgrade the system to a NEST controller/thermostat. Again a super job. I wouldn't hesitate to recommend Erik to anyone, he's a top guy. Awesome work thank you!

Called out in an emergency, did a free quote and carried out work as agreed, Erik was really informative, honest and hard working. Would definitely recommend

OUTSTANDING SERVICE!!! My Heating stoped working in this February cold snap. 8pm at night and only 8 degrees on the thermostat I called Eric from A&E and he responded straight away. Having young kids he agreed to come strait away, diognosed and fixed the problem there and then! Thank god as snow had landed the next day☃️ Totally honest friendly gentalman. Recommend !!

Excellent work, polite, professional and tidy. Would definitely use again.

Very pleased with the work carried out.

Superb workmanship. Will use A&E again. 100% recommended.

Excellent work, will 💯% use A&E Gas Services again . Thank you Eric

very good customer services , will definitely use A&E Gas Services again . Thank you

Another great job completed. Thanks