Boiler Healthcare Ltd

Mathew was very curtious and respectful in our home and corrected the boiler problem in great time, was very knowledgeable and gave us confidence which we will highly recommend to others.

First class service Matt, thank you.

Excellent, prompt and courteous service throughout from this company over a number of years.

Quick and efficient work

Matthew was very friendly and helpful :)

We have had a new Boiler fitted when the previous Boiler supplied by another company failed. They did everything they could to fix it but it was beyond repair. That was last year. This year they fitted a new shower room and it is brilliant. Good service, used existing shower because it was functioning and our basin was fine so that saved money too. Highly recommended

Always a professional and helpful service.

Amazing company. After 20 years of differing advice and tons of wasted money. My house is finally warm and the service I have received is amazing.

Really friendly guy, sorted the problem with the boiler in no time atall

Friendly, professional and on time

Friendly efficient and professional engineer for annual boiler service. Highly recommend Boiler Health Care.

Another annual boiler service completed by Boiler Healthcare and everything perfect as usual. The technician (Martin) was punctual, very efficient and everything was left clean and tidy after the service. I highly recommend Boiler Healthcare for all gas servicing and maintenance work.

Martin was really helpful, did a tidy job and explained all he’d done and why etc. Great, friendly service. 👌🏼

Lovely company. Always come out when needed. Annual boiler service completed by Martin who’s very efficient, polite and friendly.

Have been a customer for many years. Always excellent customer service. Martin has been great in sorting out the boiler leak discovered during the recent service and is always friendly and helpful. Everything is hassle free.

Very quick and efficient. Job done. Very pleased. Thank you.

Ben, from BHC was fantastic when we had our new bathroom fitted, he was really knowledgeable and even took the time to come with us to help choose tiles and a style of shower cubicle and bath that would benefit our layout whilst utilising the most room available. Highly recommended.

Replaced boiler, efficient clean and good quality service

Got to say what a fantastic service from these guys today I reached out to them on a Sunday late afternoon and had a brand new boiler fitted by lunchtime the next day . I couldn’t recommend them highly enough fantastic friendly service

Warm welcome, informative staff

Phoned up on off chance, engineer attended within 4 hours of call impressive

Kevin and his team always provide a brilliant service. Professionalism and punctuality is always at the top of their priority list and they always exceed expectations with their services, with both complex and simple matters. It's a pleasure to work with them on matters serving our buildings. A big thanks to Kevin and team.

Wouldn't bother

Absolutely first class service from Mark, Tyrone , Mark's son and Sarah from the beginning to end of the job which involved installing a new boiler .

Reliable, punctual, knowledgable, super friendly and most importantly fixed numerous issues I had with the boiler/Rads and even successfully came up with a brilliant solution for a new shower over the bath. I have no hesitation in recommending these guys.

Excellent service but a little bit dear!

My husband; Shaun spoke to Mark who was friendly, efficient and effective! Thanks again Mark! We had an issue with our hot water and Mark gave us a few tips for FREE, such generosity is rare in the world today, thanks again!

Excellent quality of work and great service

Recommended. Used on a number of occasions and have always been good.

I can thoroughly recommend Boiler Healthcare without reservation. I had extensive work done on a new bungalow I recently purchased and I can say I found everyone I dealt with helpful and professional. From Sarah in the office who always got back promptly with any questions I had, to all the guys on site. In particular I would like to mention Kevin who oversaw the project for me, ensuring that all jobs were done in a timely and efficient fashion. I would have absolutely no hesitation in calling Boiler Healthcare again in the future, they are an excellent local firm.

Friendly covid safe welcome

My boiler, Vaillant, packed up Friday (F62) and I started to panic as I’d only just taken out a new service contract and wasn't sure I would be covered, thankfully I was!! Just had their technician (Martin) here and he soon sorted out the problem. Can't express how pleased I am with boiler health care from the call taker to Martin the techie, thank you again 😀

Boiler healthcare tried to convince me to replace my boiler instead of fixing it. My boiler needed a heat exchanger. I called in to speak to someone to let them know what I needed done and the make of boiler. Not everyone fixes this type of boiler I explained and made it clear that they should not send anyone just to check and send me a bill for just checking. “Yes, we have someone who can fix that” l was told over the phone. The engineer came in just check and said they don’t have parts for this boiler. He told my partner that we needed a new boiler and left. A supervisor came in a few days later to see what boiler would be suitable for my house. I explained what my instructions were from the beginning when I first booked the appointment. “I will go back to the office to find out then I will let you know” he did not come back to me, instead they sent me a quote to replace my boiler. I got a bill for the engineer who came to check Nothing. My request was not followed the first time. I found another plumber who replaced my heat exchanger. I did not need a new boiler. The boiler is still working fine till today. I am not a happy customer. I would give you zero stars for this but you cannot post any review if you don’t give a star.

Boiler Healthcare are so helpful. They fixed the problem very quickly and the prices aren't extortionate.

The power circuit to our fridges and freezers, router, phones and more went off when the boiler started up at 07:00 on Sunday morning. My husband isolated the switch to the boiler and the power remained on. We have a central heating and boiler service contract with Boiler Healthcare. Even though it was Sunday the telephone line connected directly to the engineer on call. Ten minutes later his van pulled up and he was able to identify that water had got into the boiler from a leaking pipe connection above it, caused by a perished washer. Pipe and boiler were repaired and our heating and hot water were restored. We still had time to go out and enjoy our Sunday activities as planned and came home to a lovely warn house. We cannot praise this company enough.

I called Boiler HealthCare out in the middle of winter when the firm I usual deal with was unable to come out owing to a shortage of engineers. The boiler is admittedly an old one but has never been out of repair. BoilerHealthCare's engineer was unable to restart the boiler, telling my tenant a new boiler was needed. Eventually I was able to get the usual firm round and they replaced a part to the ignition, and successfully got the boiler up and running. I heard nothing from BoilerHealthCare until I received an invoice for £174 three months later. I had assumed because they had failed to solve the problem they were not going to ask for payment. I suggested to the owner that since this was the case he reduce the bill. He insisted his firm had "done things by the book" and implied that the other firm were unscrupulous. Clearly a case of a trader focussed on money rather than equity. I wouldn't recommend this firm.

I have used them on a couple of occasions, always done a great job, very proffesional

They installed a new central heating system for us. Good quote. Good job on the installation. Punctual and any problems were sorted out without fuss.

I felt I had to write a review as our new kitchen was installed without to much disruption, the men left us with water each night and also very tidy. They wore a uniform and worked tidily and efficiently and very pleasant also. The kitchen is stunning, we were helped with the design as the estimator input ideas for things we had not thought of. I would certainly recommend Boiler Healthcard

Don't recommend it at all. They seemed very helpful at first call and came straightaway, fixed the vault and it worked, happy days!! until a day letter we found out that the heater is working but it seems to be turning on and off on its own, and there was leakage of water. I called them again to make an appointment but this time it was different cuz they said that "we don't have any appointment till next week (we had to shut down the main heating fuse because the electric cables were near the leakage and trust me without heating system for a week is like hell). After a week waiting had to cancel the appointment cuz they said the engineer will be here in the afternoon and can not even tell a fix time until the day of the appt so had to cancel because of work and when I asked for another appt , not surprisingly there goes the ans we do not have any appointment till next week (its all because I have a receipt with the warranty of the vault and would not be charged again). I hung up canceling that appt too.