Ryan Dickinson Plumbing & Heating
4.1(17)Basingstoke
About
Ryan Dickinson Plumbing & Heating is a Basingstoke plumbing firm that has been trading since 2003, providing domestic services across Basingstoke and Hampshire. They undertake a wide range of heating solutions, including complete central heating systems for either gas or oil, gas and oil boiler installations, boiler servicing, maintenance, and repairs. Their heating engineers also resolve issues when heating is not working, carry out central heating system cleansing, upgrade existing setups, and install underfloor water heating systems.
Their broader domestic work covers unvented water cylinders, replacement roof tanks, and water softener and filter installations, alongside general small works. They also fit gas cookers and hobs, handle associated electrical works, and issue landlord gas safety certificates.
For urgent situations, Ryan Dickinson Plumbing & Heating provides emergency breakdowns and repairs, offering emergency callouts to resolve pressing plumbing and heating faults.
Services
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Hot water cylinder repair and replacement
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Radiator installation
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Toilet repair and replacement
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Heating not working
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Gas cooker and hob installation
Reviews
4.1
Ryan Dickinson Plumbing & Heating is praised for responsive service, reasonable pricing and professional work, with customers mentioning boiler servicing, heating updates, plumbing repairs and bathroom projects. Several reviews describe fast, clean and reliable work, though some customers report serious installation and follow-up problems, including leaks, flooding, faulty wiring and poor administration.
Great company, best in area for sure. Did a fast, clean and expert job servicing and testing gas boiler and heating -and cooking -system. Very responsive, fast appointment, reliable and decent pricing. Recommend.
I contacted Ryan Dickinson plumbing and heating as there was a leak in one of the pipes under the sink at my elderly mum's home. I was told they would try to get someone out the same day otherwise a visit was booked for the next day. Someone did come out the same day and promptly sorted the leak. Much appreciated Caroline
Ryan is great chap and good at servicing the boiler but after one of his workforce installed a new actuator valve we were left with noisy air in the system and due to incorrect wiring, it didn’t function properly. We were charged again for removal of the air and we had to pay someone else to correct the wiring. For every job they came to do, they created more problems! No apology either!
Replacement hot water tank in 2018. The cylinder ruptured 18 months later causing wide damage. Replaced through Ryan Dickinson for combi boiler. He forgot to complete pipework which caused flooding. 11 months later the plumbing burst causing another flood. Since this, the boiler requires top up every 2 weeks which I am being told is not an installation fault. Hidden in the small print, he only guarantees parts and labour for 6 months! So many issues! Untrustworthy trader. My edit shows further issues 2 years later when uninsulated plumbing fitted by Ryan has failed. Other businesses have said this should be insulated when fitted given its in an attic.
Great professional service
Arranged for my heating to be updated done efficiently nice guys
I paid on time, received a letter to say they hadn't received payment. I phoned and gave them exact date money had been transferred. They then called asking for payment. Very poor administration.
Ryan and team have recently completed an installation for me. Reasonable, transparent pricing, great communication and a thorough, professional job.
There are many good tradesmen in Hampshire…this isn’t one of them. You’ll pay a premium price for very poor workmanship. I would only recommend finding an alternative.
Excellent service as usual.
Recently had a boiler installed and general system flush. Quality of work wasn't what I had expected to be honest. Timer was damaged; one radiator valve was left not working; and condensate pipe was left hanging in a hole in the guttering.
Ryan and his team have done multiple jobs for us. We've always found them highly professional, with excellent customer service and quality of work. Cheers, thanks
Ryan and his team did an excellent job of building a new bathroom and converting the old bathroom into a new hallway. Very pleased with the result.
Area
Opening times
- Monday
- 9:00 AM – 5:00 PM
- Tuesday
- 9:00 AM – 5:00 PM
- Wednesday
- 9:00 AM – 5:00 PM
- Thursday
- 9:00 AM – 5:00 PM
- Friday
- 9:00 AM – 5:00 PM
- Saturday
- Closed
- Sunday
- Closed
Additional information
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