Eastleigh Services

Always such professional engineers - who are always efficient and friendly and get the job done quickly! Thank you so much.

We wanted to shop local and Eastleigh Services had been very helpful before. The price includes fitting and removal of the old machine. They are very friendly and polite. Couldn't believe getting a new washing machine in 24 hours and fitted could be so easy. A big thank you to the guys.

My washing machine stopped draining water yesterday so I contacted Eastleigh Services this morning. It's been repaired this afternoon and I'll definitely use this company again. Everyone I've dealt with has been very friendly and professional.

There was still some water dripping for a few days but all is fine now and everything is dry,.

Engineer came early, immediately got to work, and identified the problem. He had the parts required with him, and installed those. He kept me informed of what he was doing, and was happy to receive payment electronically. Excellent.

Eastleigh Services managed to come out to us quickly, and had the oven fixed very quickly for a reasonable price.

More than happy with the repair on my cooker, very pleasant engineer who was very helpful.

On time, efficient and very friendly. Can't recommend enough, have been using Eastleigh Services for over 20 years!

Once again EDS' s engineers have dealt efficiently and pleasantly with our problem. I recommend this local business. The receptionists answer the phone, there are no annoying menus and they are sympathetic, helpful and efficient.

Definitely recommend Eastleigh Services. Adam came round to diagnose an issue with our washing machine. Parts needed to be ordered and he came back a few days later to fix the issue. Efficient, polite and did a great job.

Eastleigh Services were prompt, professional and friendly. The engineer was polite and sorted out the dishwasher very quickly. I would happily go back to them for any problems with household appliances.

Aggro driver

Eastleigh Services came out to fix our washing machine (domestic appliance). Could not recommend the customer service enough - always answered the phone when I called and staff were great! Their engineer came quickly (1-2 working days) and parts arrived with speed to match and installed quickly afterwards! Could not recommend this company more highly! Saved me buying a whole new machine!

I received a superb service from this company, the engineer arrived on time replacing the part that had failed very quickly which meant that I was able to continue using my machine within an hour. A Great Service!!

What a fabulous service from Eastleigh Domestic! You speak to real, friendly and very helpful people who arrange prompt service. My washing machine was replaced within 3 working days of my first call. Charming engineers, fair prices, and super installation. Highly recommended.

Recently had an engineer out to look at a fault with a Burco water heater. Problem was diagnosed quick with follow up on actions supplied same day. Work carried out in a timely fashion.

Eastleigh Services are an excellent go-to for advice, purchase, installation & maintenance of domestic equipment. Personally I have had nothing but a brilliant response from them over the years. The office staff & engineers are all friendly: helpful & a pleasure to deal with. They offer a reassuringly traditional & trustworthy service.

Good work calmly and professionally done. Friendly. Only reason for not 5 star was that the floor which had a certain amount of dirt and debris was not hoovered up afterwards. I could have asked them but I failed to see the dirt till they left and ended up cleaning around myself.

One of the worst company you can ever use I don’t think engineers knows what they are doing. Only think they do keep ordering parts and if that doesn’t work and they say there is a problem in other part as well and there is still problem and they are saying ,we have problems in some other parts as well and orders another parts .at the end only thinks happening cost you more money,if you put all that work together and how much they charge you each time come to fix the main problem,you can actually buy a new machine.only think they are interesting,that’s your money And they cannot still solve the problem Worst company ever I wouldn’t recommend anyone at all

Rubbish kind of service never use them they charge for nothing. By the name engineer they just trapping you for money.

Easy to get through by phone and engineer phoned me with a quote. However the part was quoted as nearly double its actual price and callout charge was also high. I went elsewhere.

Both the lady on the phone and the engineer were both polite and professional. Fault reported with dishwasher purchased elsewhere (2 year old Beko unit) Repair made (filter cleaned). Billed accordingly for £130. Within 24 hours and having used it just once, the same fault re-surfaced. Advised the only way to assess was to take into the service centre. The parts agent (again, very polite) then later suggested cost would be prohibitive due to labour. After this, I fixed the unit in 30 minutes by draining water out...thank you YouTube. We've had no issues since. I was unsure whether to call an engineer initially given the cost of a new unit, however given the fault re occured within 1 day, was frustrated to know that I spent money that didn't fix the fault which could have been fixed easily. The only reason it's not 1 star was due to staff politeness. Unfortunately, even though it's a local business, there is no way I could recommend them.

Attended efficiently and found machine not economically repairable though didn’t know until phoned next day. Very pleasant but took time to find job and give me info. Was asked if wanted to pay over phone and would send invoice. Paid but yet to receive e mailed invoice. Overall good pleasant and straightforward but efficiency could be improved

Told to at 8am and get my time slot? Td 1o'clock. Waited till 14.30 no sign rang them Told he was on his way. Still no sign 1 hour later? Finally turned up 16.10pm . If it hadn't been for the fac w need an oven to cook. Would have gone else where. Then have the bloody cheek to charge me callout plus parts.

Bit confused ...my wife has told me they charged £70 to be there for 5-10 minutes...5 of which was probably to take payment to tell her it was terminal with no attempt at repair made....I will be calling in the morning to see how they find that acceptable. This was not discussed prior to them coming out or on arrival. Edit : I spoke with Chris who said that he would need to speak with the engineer involved. After doing so he concluded that on this occasion they would split it 50/50 (to which I thought I should think so to). Ultimately I am fully aware that they do and have provided a service and that service has taken them away from what they otherwise could have been doing. All I wanted was it to be proportional to what was done. I didn't expect it to be free. Which they have now done. If my wife was made aware of these cost prior we would have gone elsewhere. So my advice to others is to ask about call out / diagnostic fee's prior to arrival. But I feel the business could have done more to prevent this happening.

Disgusting service. I made an appointment to have my washing machine repaired and not surprised! I ended up waiting in all day. No one contacted either! Worst company ever.

Disappointing service! I made an appointment for someone to come out to fix my tumble dryer and made sure I was home. I was told it would be an afternoon appointment between 1- 4:30 pm, I called at 4:40pm to ask if someone would still be coming out to visit and was given a feeble apology that the engineer had overrun and wouldn't be able to see me that day. Another appointment was made for the following week and again I duly took the afternoon off work and again no one has turned up or even called to apologise or explain. My advice is don't bother with contacting them and go elsewhere!

I have left a two star review because I really wanted to use this companies services long term. I had one engineer come out on an urgent call out a weeks ago who found a problem with a valve and replaced the thermostat. So the plan was another engineer would need to come out replace the valve at a later date. 6 weeks on to today and another engineer came out who was a really nice guy and found another problem and replaced the thermostat again. The other problem then caused for a new filling loop, drainage and refill which was not spotted by the first engineer. Trebling the original cost for valve replacement as requested. I expect to task professionals to give me the full overview the problem and agree to fix a problem based on their professional knowledge. Yes, things crop up that are out of scope and I thank Eastleigh Services for only charging me two hours labour for just over 3 hours work. But I will not go back to a company for service if an agreed fix for an issue cascades because someone did not look properly the first time.