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Customers stop calling to ask.
They already know.

One live page and a text at every step, so customers always know when you are coming.

  • SMS
  • Email
  • WhatsApp
  • Phone & voice
A clay carpenter hanging an oak internal door
AssistantnowOn the way, sent to Harriet VaughanBlake is on the way to your property. He should arrive around 13:55. Track here: tradehand.com/job/Tq4w8n

Every “where are you?” call
stops the job.

Watch the van arrive, like an Uber driver

An on-my-way text and a live ETA, updating until the knock on the door.

Bad news travels first, from you

Tradehand tells the customer before they have to ask, with the new time.

Zero updates you type yourself

You get on with the work while your customers stay informed.

Everyone in the loop,
start to finish.

Booked

Every job gets one live page the customer can open any time.

HVHarriet Vaughan
Your booking with Blake is confirmed for Thu 10 Sept, between 1pm and 3pm. You can track the visit here.
Assistant · 13:21 · Delivered

One live page and a text at every step,
so customers know when you are coming.

Every step of the job, one live page

Progress, quote, payment, arrival and completion proof, all on one page. No app to download, no login to remember.

A clay carpenter in a green apron, seen from a second angle, fitting a door latch

Job done, proof in their pocket

Photos and receipt on the job link, then the thank-you and review ask.

Tenant, landlord and property manager, all told at once

Sarah, tenantSarah, tenantArrival time
James, landlordHHJames, landlordQuote and invoice
Priya, NorthgateNPriya, NorthgateCompletion report

Every step

Of the job, updated automatically.

Everyone

On the job kept informed, not just one contact.

Zero

Updates you type yourself.

Start on Free.
Add automation when you need it.

£0

a month, with the Assistant. 5%.

£19

a month, billed yearly, for Basic with automation. From 1.25% + 20p.

Unlimited staff

On every plan, with no charge per seat.

Money straight to you

Payments land in your account.

Choose your plan

Basic, Grow and Advanced add automation, more usage and lower payment fees.

Customer updates questions

Do I have to send any Tradehand updates myself?

No. Tradehand sends them as the job moves along. You get on with the work while your customers stay informed.

What if I want to change or add a message?

You can. The automatic updates cover the whole job, and you can send a personal message any time.

How does the customer see the updates?

By text or email, and every job has one live link to see progress, arrival, quote, payment and completion proof.

Can Tradehand keep tenants and landlords in the loop too?

Yes. On rental and managed jobs, Tradehand keeps the tenant, landlord and property manager all informed with the update each one needs.

Does the customer know when I am coming?

Yes. They get an arrival window when the visit is booked, then an On my way text with the live link when you set off, and the arrival time when it is known.

Stop fielding “where’s my trader?” calls

Keep every customer in the loop without lifting a finger.

A clay decorator rolling sage green paint onto a living room wall
A clay carpenter hanging an oak internal door
A clay tiler taking a phone payment from a homeowner after a job
A clay plasterer smoothing a bedroom wall with a trowel
A clay electrician testing a socket in a living room
Two clay tradespeople sharing a business card beside an open van