How do customer updates work?
Updates go through the job so tenant, landlord, property manager, and billing contacts each get the message that applies to them.
Updated
Customer-facing updates should go through the job workflow so the message, status, and public job link stay connected.
When a job affects more than one person, such as a tenant, landlord, property manager, or billing contact, Tradehand is designed around equal attention: each relevant person should get the update that applies to them.
Still stuck? Email support@tradehand.com with your company name.
